Cleethorpes

The Ticket Office is located on the station concourse.

To speak to a member of our team, please call: 0345 600 1671.

Help Points are available on all platforms and the station concourse to contact a member of our team in emergencies or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.

Refreshments are available from the No 2 Pub.

The toilets are located on the station concourse.

There is no waiting room, however waiting shelters are available on the platforms which are available 24 hours a day.

Within car park, within station, on station concourse

TransPennine Express replacement buses will depart from the station car park.

Northern replacement buses pick up / drop off at the entrance to the station car park.

The nearest taxi rank is on Grant St at the top of the station approach.

Information to plan your onward journey is available in a printable format here

The accessible toilets are located on the Station Concourse; these toilets are operated by a radar key.

This station is category A. Level access is provided from the station entrance to all platforms. This station is partially staffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.

Station staff can provide assistance throughout the station, and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff at the Ticket Office on the Station Concourse no less than 20 minutes prior to the departure time of their train.

Assistance can be requested in advance by contacting TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay).

We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point.

Outside of staffed station hours, assistance to board and alight the train can be provided by the Conductor. The conductor is usually positioned at the rear of the train. Customers requiring assistance to navigate through the station when the station is unstaffed are requested to contact TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided.

Boarding ramps are available at this station, and are carried on board all TransPennine Express trains.