Cleethorpes

Address

Cleethorpes station
Station Approach
Cleethorpes
DN35 8AX

Ticket office

Monday to Friday: 6:45 AM to 7:30 PM
Saturday: 6:45 AM to 7:30 PM
Sunday: 9:00 AM to 7:30 PM

Station details

Alerts

If you wish to take a cycle on ANY TransPennine Express services you MUST make a cycle reservation BEFORE you travel. These can be made up to 15 minutes before the departure time.

How to book a bike space:

WhatsApp: 07812 223 336

Twitter: @TPEAssist

Phone: Call 0345 600 1671 (Option 3)

Online/App: Reserve your bike when you buy your ticket at tpexpress.co.uk or on our app. Search TPExpress in the app/play store.

Booking Office: Cycle reservations can be requested at any booking office.

General information

Station Operator: TP
Station Code: CLE
Staffing Level: fullTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: Yes
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: TransPennine Express
Ticket Office Note:

The Ticket Office is located on the station concourse. 

Passenger services

Lost Property Contact Available: No
Phone number: 0345 600 1672
Website: Go to website
Ticket Gate: No
Customer Services:

 To speak to a member of our team please call 0345 600 1671 

Customer Help Points: Yes
Customer Help Points Note:

Help Points are available on all platforms and the station concourse to contact a member of our team in emergencies or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.  

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: Yes
Telephones (Cards & Coins): Yes
Toilets: No
Toilets Note: The toilets are located on the Station Concourse. The National key toilets are located on the Station Concourse; these toilets are operated by a radar key.
Waiting Room: No
Waiting Room Note: Closed until further notice

Car parking

Car parking: Yes
Name: Station Car Park
Operator: APCOA on behalf of TransPennine Express
Spaces: 30
Annual Charge: £485.00
Daily Charge: £4.20
Monthly Charge: £62.00
Three Monthly Charge: £163.00
Weekly Charge: £19.00
Car Parking Contact Available: No
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: no
Spaces: 18
Type: Stands
Location:

Within car park, within station, on station concourse

Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Replacement buses will depart from the station car park.

Northern replacement buses pick up / drop off at the entrance to the station car park

Taxi Rank: Yes
Taxi Rank Note:

The nearest taxi rank is on Grant St at the top of the station approach.

Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Toilets: Yes
Accessible Toilets Note: The National key toilets are located on the Station Concourse; these toilets are operated by a radar key.
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note: Level access is provided from the station entrance to all platforms. This station is partially staffed. The station staffing hours are: Monday to Saturday: 05:00 - 21:45 Sunday: 07:15 - 21:45 This station is Category A. Station staff can provide assistance throughout the station, and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff no less than 20 minutes prior to the departure time of their train. Assistance can be requested in advance by contacting the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay). Outside of staffed station hours, assistance to board and alight the train can be provided by the Conductor. The conductor is usually positioned at the rear of the train. Customers requiring assistance to navigate through the station when the station is unstaffed are requested to contact the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided.
Accessible Taxis: No
Accessible Ticket Machines: Yes
Impaired Mobility Set Down: No
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 5:00 AM to 10:00 PM
Saturday 5:00 AM to 10:00 PM
Sunday 8:00 AM to 10:00 PM
Assisted Travel:

Please call 0800 107 2149 to book assistance. 

The information in this document was generated 06/05/2021 22:23:42