Monday to Friday:
6:45 AM to 7:30 PM
6:45 AM to 7:30 PM
9:00 AM to 7:30 PM
If you wish to take a cycle on ANY TransPennine Express services you MUST make a cycle reservation BEFORE you travel. These can be made up to 15 minutes before the departure time.
How to book a bike space:
• WhatsApp: 07812 223 336
• Twitter: @TPEAssist
• Phone: Call 0345 600 1671 (Option 3)
• Online/App: Reserve your bike when you buy your ticket at tpexpress.co.uk or on our app. Search TPExpress in the app/play store.
• Booking Office: Cycle reservations can be requested at any booking office.
Ticket buying & collection
Oyster Pre Pay:
Applicable Operators: TransPennine Express
Ticket Office Note:
The Ticket Office is located on the station concourse.
Lost Property Contact Available:
0345 600 1672
To speak to a member of our team please call 0345 600 1671
Customer Help Points:
Customer Help Points Note:
Help Points are available on all platforms and the station concourse to contact a member of our team in emergencies or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
Passenger Information Systems:
Telephones (Cards & Coins):
The toilets are located on the Station Concourse. The National key toilets are located on the Station Concourse; these toilets are operated by a radar key.
Waiting Room Note:
Closed until further notice
Station Car Park
APCOA on behalf of TransPennine Express
Three Monthly Charge:
Car Parking Contact Available:
Cycle Storage Availability:
Within car park, within station, on station concourse
Cycle Storage CCTV:
Location for rail replacement services:
Replacement buses will depart from the station car park.
Northern replacement buses pick up / drop off at the entrance to the station car park
Taxi Rank Note:
The nearest taxi rank is on Grant St at the top of the station approach.
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessible Booking Office Counter:
Accessible Public Telephones:
Accessible Toilets Note:
The National key toilets are located on the Station Concourse; these toilets are operated by a radar key.
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
Level access is provided from the station entrance to all platforms.
This station is partially staffed. The station staffing hours are:
Monday to Saturday: 05:00 - 21:45
Sunday: 07:15 - 21:45
This station is Category A.
Station staff can provide assistance throughout the station, and with boarding and alighting the train.
Customers requiring assistance should make themselves known to station staff no less than 20 minutes prior to the departure time of their train.
Assistance can be requested in advance by contacting the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay).
Outside of staffed station hours, assistance to board and alight the train can be provided by the Conductor. The conductor is usually positioned at the rear of the train.
Customers requiring assistance to navigate through the station when the station is unstaffed are requested to contact the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided.
Accessible Ticket Machines:
Impaired Mobility Set Down:
Staff Help Available:
Staff Help Available Opening Times:
Monday to Friday 5:00 AM to 10:00 PM
Saturday 5:00 AM to 10:00 PM
Sunday 8:00 AM to 10:00 PM
Please call 0800 107 2149 to book assistance.
The information in this document was generated 06/05/2021 22:23:42