Castle Cary

Address

Castle Cary station
Station Wharf
Castle Cary
BA7 7PE

Ticket office

Monday to Friday: 6:30 AM to 9:30 PM
Saturday: 6:30 AM to 9:30 PM
Sunday: 2:50 PM to 9:30 PM

Station details

Alerts

This station has barrow crossing - strictly only to be used with the assistance of a staff member.

 

General information

Station Operator: GW
Station Code: CLC
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: Yes
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Great Western Railway

Passenger services

Lost Property Contact Available: Yes
Website: Go to website
Ticket Gate: No
Customer Services:

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Customer Help Points: Yes

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: Yes
Station Buffet Note: Mobile coffee shop by station entrance
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: Platform 1
Waiting Room: No
Waiting Room Note: In ticket hall

Car parking

Car parking: Yes
Name: Station Car Park
Operator: APCOA Parking (UK) Limited
Spaces: 178
Annual Charge: £445.00
Daily Charge: £3.30
Monthly Charge: £56.00
Three Monthly Charge: £153.00
Weekly Charge: £16.50
Car Parking Contact Available: No
Phone number: 0345 165 2030
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 8
Type: Stands
Location: Platform 1
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services: Station car park
Taxi Rank: Yes
Taxi Rank Note: Taxi rank is available at the station entrance. If you require an accessible taxi please approach a member of staff.
Bus Service: Yes
Bus Service Note: Information to plan your onward journey is available in a printable formatĀ here

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Public Telephones Note: Public telephones are not accessible
Accessible Toilets: Yes
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: No
Step Free Access Note: Step Free Category B2- Station Step free access available to the Westbury-bound platform. Platform 2 can only be accessed via the footbridge on the station.
Accessible Taxis: No
Accessible Taxis Note: Accessible taxis are available
Accessible Ticket Machines: Yes
Impaired Mobility Set Down: Yes
Impaired Mobility Set Down Note: Set- Down / Pick up Points are available at the station entrance.
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 6:30 AM to 9:30 PM
Saturday 6:30 AM to 9:30 PM
Sunday 2:30 PM to 9:30 PM
Staff Help Available Note: Meeting point: waiting room.

The information in this document was generated 23/07/2021 23:09:31