Chalkwell

Address

Chalkwell station
The Ridgeway
Chalkwell
SS0 8PX

Ticket office

Monday to Friday: 5:15 AM to 7:45 PM
Saturday: 6:40 AM to 4:15 PM
Sunday: 7:45 AM to 3:30 PM

General information

Station Operator:
CC
Station Code:
CHW
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: c2c

Passenger services

Lost Property Contact Available:
No
Phone number:
03457 44 44 22
Website:
Go to website
Ticket Gate:
Yes
Customer Services:

Monday - Friday, 08:00 - 20:00

Saturday - Sunday, 09:00 - 16:00

Public Holidays, 09:00 - 16:00

Closed Christmas Day and Boxing Day

0345 744 4422 (option 3, followed by option 3)

contact@c2crail.co.uk

Customer Help Points:
Yes

Station facilities

ATM Machine:
No
Baby Change:
Yes
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
Yes
Station Buffet Note:
Coffee station kiosk
Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:

Toilets are located on Platforms 1&2.

Access to the National key toilets must be requested at the Ticket Office window.

Waiting Room:
No
Waiting Room Note:

Platform 1 & 2

Car parking

Car parking:
No

Cycling

Cycle Storage Availability:
Yes
Sheltered:
no
Spaces:
50
Type:
Stands
Location:

Outside station entrance

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Rail Replacement buses will call at the station entrance at stop A and B.

Taxi Rank:
Yes
Taxi Rank Note:

Outside front of station 

Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter:
No
Accessible Booking Office Counter Note:

Customer Service Staff

Accessible Public Telephones:
No
Accessible Public Telephones Note:
No
Accessible Toilets:
No
Accessible Toilets Note:
Access must be requested at the ticket office window.
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:

Step free access is not available to either platform at this station

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
Yes
Impaired Mobility Set Down Note:

Outside front of station 

Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 6:00 AM to 7:00 PM
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 11/28/2022 1:24:44 AM