Chiswick

Address

Chiswick station
Burlington Lane
Chiswick
W4 3HB

Ticket office

Monday to Friday: 6:15 AM to 10:15 AM
Saturday: Unavailable
Sunday: Unavailable

General information

Station Operator: SW
Station Code: CHK
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: Yes
Smartcard Issued: No
Smartcard Validaton: Yes
Travelcard: Zone 3
Oyster Topup: Yes
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: South Western Railway
Ticket Office Note:

On the platform by the entrance to ticket office

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: No
Customer Services: Please contact our Customer Service Centre on 0345 6000 650
Customer Help Points: Yes
Customer Help Points Note:

Customer Help points are located on every platform

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: No
Shops: No
Station Buffet: Yes
Telephones (Cards & Coins): Yes
Toilets: No
Waiting Room: Yes
Waiting Room Note:

No waiting room but seating available on the platform.

Car parking

Car parking: Yes

Station Car Park

Spaces: 5
Annual Charge: £609.00
Daily Charge: £3.40
Monthly Charge: £54.90
Off Peak Charge: £2.50
Three Monthly Charge: £164.70
Weekly Charge: £17.00
Car Parking Contact Available: No
Website: Go to website
Note:

Weekend tickets are available from 1600 Friday £5.30

Off Peak from 1600 Monday to Friday 

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 62
Type: Wheel Racks
Location:

Platform 2 and car park
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Towards Barnes: Burlington Lane Bus Stop A

Towards Kew Bridge: Burlington Lane Bus Stop B
Taxi Rank: No
Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: No
Step Free Access: No
Step Free Access Note:

Step-free category B2 Station. Level access to Platform 1 (for trains towards London Waterloo). Short ramp at approx 1:7 gradient to Platform 2 (for trains towards Hounslow) via separate entrance. No reasonable step-free access between platforms.

Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge.
Accessible Taxis: No
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Impaired Mobility Set Down: No
Staff Help Available: No
Assisted Travel:

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives.

The information in this document was generated 30/06/2022 12:57:13