Address
Chafford Hundred station
Burghley Road
Chafford Hundred
RM16 6QQ
Ticket office
Monday to Friday:
6:00 AM to 6:30 PM
Saturday:
8:15 AM to 6:30 PM
Sunday:
8:45 AM to 3:20 PM
Station details
Alerts
The lifts between station concourse and lower level are out of order at Chafford Hundred station.
General information
Station Operator:
CC
Station Code:
CFH
Staffing Level:
partTime
CCTV:
Yes
Ticket buying & collection
Oyster Pre Pay:
No
Oyster Validator:
Yes
Smartcard Issued:
No
Smartcard Validaton:
Yes
Oyster Comments:
Oyster top-up is only available from the self-service ticket machines
Oyster Topup:
Yes
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: c2c
Passenger services
Lost Property Contact Available:
No
Phone number:
03457 44 44 22
Ticket Gate:
Yes
Customer Services:
Monday - Friday, 08:00 - 20:00
Saturday and Sunday: 09:00 - 16:00
Public Holidays: 09:00 - 16:00
Closed Christmas Day and Boxing Day
0345 744 4422 (option 3, followed by option 3)
contact@c2crail.co.uk
Customer Help Points:
Yes
Station facilities
ATM Machine:
Yes
ATM Machine Note:
Tesco Express outside the station
Baby Change:
Yes
Seated Area:
No
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
Yes
Shops Note:
Lakeside Shopping Centre.
Station Buffet:
Yes
Telephones (Cards & Coins):
No
Toilets:
Yes
Toilets Note:
The toilets are located in the Booking Hall.
The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key.
Waiting Room:
No
Car parking
Station Car Park
Operator:
National Car Parks Ltd
Spaces:
138
Annual Charge:
£1164.00
Daily Charge:
£7.70
Monthly Charge:
£116.00
Off Peak Charge:
£3.30
Per Hour Charge:
£1.00
Three Monthly Charge:
£337.00
Weekly Charge:
£30.00
Car Parking Contact Available:
No
Phone number:
0845 050 70 80
Note:
Please note that the Off Peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday. Saturday and Sunday rates apply to Bank Holidays
Cycling
Cycle Storage Availability:
Yes
Sheltered:
yes
Spaces:
52
Type:
Compound
Location:
Outside station entrance (stands), by car park entrance (secure)
Cycle Storage CCTV:
Yes
Other transport
Location for rail replacement services:
Bus stops outside station entrance.
Ticket acceptance may be arranged on TfL Bus 370 to South Ockendon and Upminster, this service operates from Lakeside Shopping Centre Bus Station.
Taxi Rank:
Yes
Bus Service:
Yes
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessibility
Accessible Booking Office Counter:
No
Accessible Booking Office Counter Note:
Customer Service Staff
Accessible Public Telephones:
No
Accessible Toilets:
Yes
Accessible Toilets Note:
Booking hall. This can be accessed using a radar key.
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:
Step free access is available from street level to the platform. Lifts/subways also connect the station to Intu Lakeside shopping centre
Accessible Taxis:
No
Accessible Taxis Note:
Operated by local companies. Pre-booking advised
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
Yes
Impaired Mobility Set Down Note:
Outside station entrance
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 5:45 AM to 10:00 PM
Saturday 6:45 AM to 9:30 PM
Sunday 7:15 AM to 4:30 PM
Assisted Travel:
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 04/07/2022 09:48:55