Burton-on-Trent station
Borough Road
DE14 2DA

Ticket office

Monday to Friday: 6:10 AM to 7:30 PM
Saturday: 6:10 AM to 7:30 PM
Sunday: 10:00 AM to 6:30 PM

Station details


Please note that some station facilities listed on this page may be unavailable or subject to adjustment due to the coronavirus pandemic. The latest information is available here: https://www.eastmidlandsrailway.co.uk/covid-19 

​​​​​​​Changes to Ticket Office Opening Times this Festive Period
Saturday 1st January - The ticket office will be open 07:00 - 19:30

General information

Station Operator: EM
Station Code: BUT
Staffing Level: fullTime

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Ticket Office Note:

On the station concourse

Passenger services

Lost Property Contact Available: No
Phone number: 03457 125678
Website: Go to website
Ticket Gate: No
Customer Help Points: No
Customer Help Points Note:


Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Shops: No
Station Buffet: No
Telephones (Cards & Coins): No
Toilets: Yes
Toilets Note: The toilets are located on Platform 2. The National key toilets are located on Platform 2; these toilets are operated by a radar key.
Waiting Room: No

Car parking

Car parking: Yes
Name: Station Car Park. (Pay by RingGO available) www.myringgo.co.uk
Operator: East Midlands Railway
Spaces: 157
Annual Charge: £450.00
Daily Charge: £4.50
Monthly Charge: £45.00
Off Peak Charge: £3.00
Three Monthly Charge: £122.00
Weekly Charge: £14.00
Car Parking Contact Available: No
Website: Go to website


Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 38
Type: Stands
Location: on the platform under the bridge
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Outside the front of the station.

Taxi Rank: Yes
Taxi Rank Note:

Station 01283 532000 New Street 01283 515544 57 01283 575757

Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here


Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Public Telephones Note:


Accessible Toilets: Yes
Accessible Toilets Note: The National key toilets are located on Platform 2; these toilets are operated by a radar key.
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note: Category B

This station has step free access to both platforms. There is a lift from the main station building onto the platforms then a short ramp with moderate gradient. 

This station has tactile paving at the edge of each platform.

Accessible Taxis: No
Accessible Taxis Note:

Taxi number displayed on Useful Information Poster.

Accessible Ticket Machines: Yes
Impaired Mobility Set Down: No
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 5:45 AM to 11:55 PM
Saturday 5:45 AM to 11:55 PM
Sunday 8:10 AM to 12:00 PM
Assisted Travel:


The information in this document was generated 02/12/2021 09:06:04