Bristol Temple Meads

Address

Bristol Temple Meads station
Station Approach, off Bath Road
Bristol
BS1 6QF

Ticket office

Monday to Friday: 5:30 AM to 9:30 PM
Saturday: 5:30 AM to 9:30 PM
Sunday: 6:45 AM to 9:30 PM

Station details

Alerts

The transformation of Bristol Temple Meads is well underway. Over the next few years, Network Rail are working on a variety of projects through the Bristol Regeneration programme. Please take extra care around the station and platforms whilst any work is taking place. 

Tactile paving has been added to the platforms to make your station more accessible. 

From Monday 18 April, the ticket office at Bristol Temple Meads will move to an alternative location to enable Network Rail to undertake refurbishment works. Ticket office facilities will be available in the building adjacent to the station's northern entrance in what was formerly Bonapartes café bar. It is expected to be completed by Sunday 10 July.

For more information on our station improvements, please visit www.networkrail.co.uk/bristolrailregen 

General information

Station Operator: NR
Station Code: BRI
Staffing Level: fullTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Great Western Railway
Ticket Office Note:

Situated by the ticket office.

Passenger services

Lost Property Contact Available: No
Phone number: 03457 000 125
Website: Go to website
Ticket Gate: Yes
Customer Services: Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)
Customer Help Points: No

Station facilities

ATM Machine: Yes
ATM Machine Note:

The ATM machine is located in the Midland Shed, next to the side entrance to the main booking hall from the Friary.

Baby Change: Yes
Seated Area: Yes
Shops: Yes
Shops Note:

WHS/M&S; Uppercrust; Pumpkin; Pasty Shop; Starbucks; Lily's Flowers

Station Buffet: Yes
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note:

Ladies, Gents and Baby Change are located in the Passenger Subway. The Baby Change is located next to the Ladies Toilets. An additional Baby Change facility is also located in the Accessible Toilet on Platform 13/15.

Accessible Toilets are located on Platform 3 by the Help Desk and on Platform 13/15.

Waiting Room: Yes
Waiting Room Note:

Waiting Rooms are located on Platform 5/7 and on Platform 13/15

Car parking

Car parking: Yes

Station Car Park

Operator: APCOA Parking (UK) Limited
Spaces: 374
Annual Charge: £1463.00
Daily Charge: £14.30
Monthly Charge: £268.00
Three Monthly Charge: £504.00
Weekly Charge: £100.10
Car Parking Contact Available: No
Phone number: 0345 165 2030
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 450
Type: Stands
Location:

The main storage location for bikes is at The Friary at Temple Quay, just to the right of the ramped exit from the long stay car park.

A limited bike storage location can be found on Station Approach by Queen Anne's Gate.

There is no longer any bike storage inside the station.

Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Station front. Alternative: the lower approach road, outside the front of Bristol & Exeter House

Taxi Rank: Yes
Taxi Rank Note:

The taxi rank is available on the station forecourt. If you require an accessible taxi please approach a member of staff for assistance.

To reach the station forecourt; exit through the ticket barriers, turn left and exit through the main doors.

You can find more information about local taxi services here.

Bus Service: Yes
Bus Service Note:

Buses can be found on the station forecourt and on the main road Temple Gate, situated at the bottom of Station Approach road.

To reach the station forecourt; exit through the ticket barriers, turn left and exit through the main doors.

To reach Temple Gate; follow the footpath to the bottom of Station Approach. Bus stops are situated on both sides of Temple Gate.

Information on bus services, including city centre map, timetables and live service information can be found in the ticket hall.

Ferry services connecting Bristol city centre can be found at Temple Back East. To reach the landing stage; exit through the ticket barriers, walk through the ticket hall, and exit through the side entrance marked for The Friary.

Information to plan your onward journey is available in a printable format here.

Accessibility

Accessible Booking Office Counter: No
Accessible Booking Office Counter Note:

Please request staff assistance.

Accessible Public Telephones: No
Accessible Public Telephones Note:

Public telephones are accessible

Accessible Toilets: Yes
Accessible Toilets Note:

Radar Key available from station staff.

Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

Lifts to all platforms and facilities. Ticket office is also step free.

Accessible Taxis: No
Accessible Taxis Note:

Accessible taxis are available

Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

Accessible ticket machines are located at the station entrance by the ticket office.

Impaired Mobility Set Down: Yes
Impaired Mobility Set Down Note:

Set- Down / Pick up Points are available at the station entrance. Assisted travel meeting point located at the customer information office - Platform 3. Please notify a member of staff.

Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 5:30 AM to 1:30 AM
Saturday 5:30 AM to 1:30 AM
Sunday 8:00 AM to 1:30 AM
Staff Help Available Note: Staff assistance is available; please request assistance from any member of staff if you have not booked assistance in advance.
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

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The information in this document was generated 04/07/2022 08:37:14