Monday to Friday:
5:55 AM to 7:30 PM
6:30 AM to 7:30 PM
8:35 AM to 6:30 PM
Lost Property Contact Available:
Please contact our Customer Service Centre on 0345 6000 650
Customer Help Points:
Customer Help Points Note:
Customer Help points are located on every platform
Station Buffet Note:
Currently only a vending machine available.
Telephones (Cards & Coins):
The toilets are located on all the platforms. The National key toilets are located on Platforms 1/2; these toilets are operated by a radar key. A radar key is available from station staff upon request.
Waiting Room Note:
Both Platforms. The waiting room on platforms 3/4 closes at 1600.
Accessible Booking Office Counter:
Accessible Public Telephones:
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
Step-free category B1 station. Lifts to all platforms. From car park (down side), only steps to footbridge, but alternative step-free route via level crossing (full barrier)
Accessible Ticket Machines:
Accessible Ticket Machines Note:
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Impaired Mobility Set Down:
Staff Help Available:
Staff Help Available Opening Times:
Monday to Friday 5:45 AM to 11:00 PM
Saturday 6:15 AM to 11:00 PM
Sunday 7:00 AM to 11:00 PM
Assistance from station staff is available to customers boarding and alighting trains, and moving through this station, until 22:30 daily. Please make yourself known to staff in the Ticket Office or on the platforms. After 22:30 boarding and alighting assistance can be provided by the Guard on board the train, who will step out onto the platform when the train arrives. You can book assistance up to 4 hours before your journey when travelling on South Western Railway (10pm the night before with other Train Operators). Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.