Beccles

Address

Beccles station
Station Road
Beccles
NR34 9QJ

Station details

Alerts

Please note that although this station is classified step-free, the ramped overbridge between the platforms is quite steep. As the station is not staffed, wheelchair users may wish to consider bringing a companion along to assist them either getting to or from Platform 1 (for trains arriving from Lowestoft, or towards Halesworth, Saxmundham, and Ipswich).

General information

Station Operator: LE
Station Code: BCC
Staffing Level: unstaffed
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: No
Customer Services:

Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Customer Help Points: Yes
Customer Help Points Note:

Help points at this station can be found at the following location(s):

  • Platform 1 (for trains towards Halesworth, Saxmundham, and Ipswich) - Fixed to the red post in front of the white railings, between the entrance to this platform and the overbridge
  • Platform 2 (for trains towards Lowestoft) - Fixed to the red post in the middle of the platform, between the entrance to this platform and the overbridge

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: Yes
Station Buffet Note:

Beccles Station Cafe

Telephones (Cards & Coins): Yes
Toilets: No
Waiting Room: No

Car parking

Car parking: Yes

Station Car Park

Operator: Greater Anglia
Spaces: 10
Car Parking Contact Available: No
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 15
Type: Lockers
Location:

There is one cycle stand to the far left of the station car park, near the motorcycle parking area. Three more cycle stands are next to the wall of the old station building on Platform 2 (for trains towards Lowestoft), and one cycle locker is just around the corner of the same building.

A sheltered cycle parking area providing three cycle stands is on Platform 1 (for trains towards Halesworth, Saxmundham, and Ipswich), between the entrance to this platform and the overbridge.

Cycle Storage CCTV: No

Other transport

Location for rail replacement services:

Rail replacement bus services stop in front of the station, in the station car park.

Taxi Rank: No
Bus Service: No

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: No
Step Free Access Note:

Please note that although this station is classified step free, the ramped overbridge between the platforms is quite steep. As the station is not staffed, wheelchair users may wish to consider bringing a companion along to assist them either getting to or from Platform 1 (for trains arriving from Lowestoft, or towards Halesworth, Saxmundham, and Ipswich).

This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is on the platform.

Accessible Taxis: No
Accessible Taxis Note:

Details of nearest taxis are shown on station information poster

Accessible Ticket Machines: Yes
Accessible Ticket Machines Note: Ticket machine is located in the car park, and is card only (not cash)
Impaired Mobility Set Down: No
Staff Help Available: Yes
Staff Help Available Note:

This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

What assistance is available for customers using this station?

  • Board and alight
  • Ramp assistance
  • Luggage (on and off train only)
  • Ticket sale on board

How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

  • By calling 0345 600 7245 (option 4)
  • By selecting the help button on the ticket machine at this station
  • By using one of the two Help Points at this station

Assistance meeting point is on the platform.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 17/08/2022 16:17:49