The lifts are out of order between the station concourse and all platforms at Aston station.
Ticket buying & collection
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**Aston Station is accredited by the Secure Station Scheme**
On both platforms
In the event of engineering the bus/coach will collect from: Lichfield Road - under railway bridge at public service bus stop near to bottom of stairs for Platform 1 Walsall bound platform
Midland 0121 327 2000 Nationwide 0121 685 8888 Alpha 0121 327 3691
Information to plan your onward journey is available in a printable format here
by member of staff on duty
Public telephones are not accessible
Lifts available to access both platforms
Accessible taxis are not available
Lifts to both platforms
Tuesday 7:00 AM to 11:00 AM
Wednesday 7:00 AM to 11:00 AM
Thursday 7:00 AM to 11:00 AM
Friday 7:00 AM to 11:00 AM
Saturday 11:00 AM to 3:00 PM
If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.
If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.
Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.
Please note that other train operating companies may have different contact centre hours for booking assistance.
The information in this document was generated 27/11/2021 05:30:27