Alton

Address

Alton station
Station Road
Alton
GU34 2PZ

Ticket office

Monday to Friday: 6:30 AM to 7:00 PM
Saturday: 7:30 AM to 5:30 PM
Sunday: 8:30 AM to 4:00 PM

General information

Station Operator: SW
Station Code: AON
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: Yes
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: South Western Railway
Ticket Office Note:

By entrance to booking hall

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: No
Customer Services:

Please contact our Customer Service Department on 0345 6000 650

Customer Help Points: Yes
Customer Help Points Note:

Customer Help points are located on every platform

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Shops: No
Station Buffet: Yes
Station Buffet Note:

A Whistle Stop Agents is located on platform 1 and it sells coffee, tea, drinks, hot and cold sandwiches, etc. There is also a station café in the car park that sells hot and cold food and drinks.

Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
Waiting Room: No

Car parking

Car parking: Yes

Station Car Park

Spaces: 185
Annual Charge: £1249.00
Daily Charge: £9.30
Monthly Charge: £129.90
Off Peak Charge: £3.50
Three Monthly Charge: £389.70
Weekly Charge: £41.90
Car Parking Contact Available: No
Website: Go to website
Note:

Weekend tickets available after 1200 Fridays £7.90.

Off Peak from 1200 Monday to Friday

Cycling

Cycle Storage Availability: Yes
Sheltered: no
Spaces: 60
Type: Lockers
Location:

Platform 1

Cycle Storage CCTV: No

Other transport

Location for rail replacement services:

Station Forecourt, Station Road

Taxi Rank: No
Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Toilets: Yes
Accessible Toilets Note: The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only during Ticket Office opening hours.
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

Step-free category A Station. Level access to Platform 1. Lifts to Platform 2.

Accessible Taxis: No
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Impaired Mobility Set Down: No
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 6:00 AM to 1:24 PM
Saturday 6:00 AM to 1:24 PM
Sunday 10:00 AM to 6:00 PM
Assisted Travel:

Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.

The information in this document was generated 19/08/2022 01:56:31