Ashurst New Forest Details

Address

Ashurst New Forest station
Lyndhurst Road
Ashurst
SO40 7AA

General information

Station Operator: SW

Station Code: ANF

Staffing Level: unstaffed

CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No

Oyster Validator: No

Smartcard Issued: No

Smartcard Validaton: Yes

Oyster Topup: No

Prepurchase Collection: Yes

Smartcard Topup: No

Ticket Machine: Yes

Penalty Fares: Applicable Operators: South Western Railway

Ticket Office Note:

Platform 1 just inside entrance.

Passenger services

Lost Property Contact Available: No

Website: Go to website

Ticket Gate: No

Customer Services: Please contact our Customer Service Centre on 0345 6000 650

Customer Help Points: Yes

Customer Help Points Note:

Customer Help points are located on every platform

Station facilities

ATM Machine: No

Baby Change: No

Seated Area: Yes

Shops: No

Station Buffet: No

Telephones (Cards & Coins): No

Toilets: No

Waiting Room: No

Car parking

Car parking: Yes

Station Car Park

Spaces: 24

Car Parking Contact Available: No

Phone number: 0345 6000 650

Website: Go to website

Note:

Access to car park through the New Forest pub car park.

Cycling

Cycle Storage Availability: Yes

Sheltered: yes

Spaces: 22

Type: Lockers

Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

To Southampton: Bus stop on Main A35 road opposite station entrance

To Brockenhurst: Bus lay-by next to New Forest Hotel

Taxi Rank: No

Bus Service: Yes

Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: No

Accessible Public Telephones: No

Accessible Toilets: No

Induction Loop: Yes

Wheelchairs Available: No

Ramp For Train Access: Yes

Step Free Access: Yes

Step Free Access Note:

Step-free category B2 station. Some step-free access to all platforms - please check details. There is step-free access to Platform 1 (for trains to Southampton and London).

Access to Platform 2 (for trains to Bournemouth) is either by stepped footbridge or via uneven gravel path (250m) from the council car park in Ashurst.

Step-free route between platforms is approximately 900m.

Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge.

Accessible Taxis: No

Accessible Ticket Machines: Yes

Accessible Ticket Machines Note:

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Impaired Mobility Set Down: No

Staff Help Available: No

Assisted Travel:

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. You can use our 24 hour Assisted Boarding Points service via WhatsApp or Telephone: 0800 528 6599. More information here: here

Only boarding/alighting assistance is available from the guard. If more help is required through the station, please contact our Assisted Travel team on 0800 528 2100.

Meeting point for assistance - Assisted Boarding Point on platforms.

A ramp to board the train is available at all times, both for pre-booked and Turn Up and Go assistance.

The information in this document was generated 30/06/2022 13:45:14