Ash Vale Details

Address

Ash Vale station
Station Approach
Ash Vale
GU12 5LP

General information

Station Operator: SW

Station Code: AHV

Staffing Level: partTime

CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No

Oyster Validator: No

Smartcard Issued: Yes

Smartcard Validaton: Yes

Oyster Topup: No

Prepurchase Collection: Yes

Smartcard Topup: Yes

Ticket Machine: Yes

Penalty Fares: Applicable Operators: South Western Railway

Ticket Office Note:

By entrance to booking hall

Passenger services

Lost Property Contact Available: No

Website: Go to website

Ticket Gate: No

Customer Services:

Please contact our Customer Service Centre on 0345 6000 650

Customer Help Points: Yes

Customer Help Points Note:

Customer Help points are located on every platform

Station facilities

ATM Machine: No

Baby Change: No

Seated Area: Yes

Passenger Information Systems: DepartureScreens

Shops: Yes

Shops Note: Kiosk

Station Buffet: Yes

Station Buffet Note: Buffet

Telephones (Cards & Coins): Yes

Toilets: Yes

Toilets Note: The toilets are located on Platform 2.

Waiting Room: No

Car parking

Car parking: No

Cycling

Cycle Storage Availability: Yes

Sheltered: no

Spaces: 42

Type: Wheel Racks

Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

To Aldershot: Lysons Avenue (B3166) bus shelter.

To Ascot/Woking / Farnborough: Frimley Road (B3411) bus shelter.

Taxi Rank: No

Bus Service: Yes

Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: No

Accessible Public Telephones: No

Accessible Toilets: No

Induction Loop: Yes

Wheelchairs Available: No

Ramp For Train Access: No

Step Free Access: No

Step Free Access Note: Step-free category C station. Steps to both platforms

Accessible Taxis: No

Accessible Ticket Machines: Yes

Accessible Ticket Machines Note:

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Impaired Mobility Set Down: No

Staff Help Available: Yes

Staff Help Available Opening Times: Monday to Friday 6:25 AM to 12:00 PM
Saturday 8:00 AM to 1:00 PM
Sunday Unavailable

Assisted Travel:

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives.

The information in this document was generated 01/07/2022 02:11:19