Monday to Friday:
6:00 AM to 7:00 PM
6:50 AM to 5:40 PM
8:15 AM to 4:45 PM
Ticket buying & collection
Oyster Pre Pay:
Applicable Operators: South Western Railway
Ticket Office Note:
On Platform 2, near to the ticket office
Lost Property Contact Available:
Please contact our Customer Service Centre on 0345 6000 650
Customer Help Points:
Customer Help Points Note:
Customer Help points are located on every platform
Shops are currently unavailable.
Telephones (Cards & Coins):
The toilets are located on both platforms. A National key toilet is located on Platform 1; these toilets are operated by a radar key. A radar key is available from station staff upon request.
Waiting Room Note:
Station Car Park
Off Peak Charge:
Three Monthly Charge:
Car Parking Contact Available:
0345 6000 650
Weekend ticket available after 1200 Friday £7.90
Off Peak available after 1600 Monday to Friday
10 Electric Vehicle Charging Points are available.
Cycle Storage Availability:
Cycle Storage CCTV:
Location for rail replacement services:
Southbound and Northbound buses will stop directly outside the main station exit.
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessible Booking Office Counter:
Accessible Public Telephones:
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
Step-free category B2 Station - Level access to Platform 2 (for trains towards Salisbury). Also short ramp at 1:7 gradient from lower car park level. Underpass with long and steep ramps at approx 1:8 gradient to Platform 1 (for trains towards London).
A staff operated powered wheelchair is available for use at the station to assist passengers who have difficulty using the slopes. Please speak to a member of staff or contact our Assisted Travel team.
Accessible Ticket Machines:
Accessible Ticket Machines Note:
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Impaired Mobility Set Down:
Staff Help Available:
Staff Help Available Opening Times:
Monday to Friday 6:00 AM to 5:40 PM
Saturday 6:00 AM to 5:40 PM
Sunday 9:00 AM to 5:00 PM
Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. After 17:00 boarding and alighting assistance can be provided by the Guard on board the train, who will step out onto the platform when the train arrives. You can book assistance up to 4 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.
The information in this document was generated 02/08/2021 09:20:27