Adderley Park

Address

Adderley Park station
Bordesley Green Road
Birmingham
B9 4TG

Ticket office

Monday: Unavailable
Tuesday: 7:00 AM to 12:00 PM
Wednesday: 7:00 AM to 12:00 PM
Thursday: 7:00 AM to 12:00 PM
Friday: 7:00 AM to 10:00 AM
Saturday: 12:00 PM to 2:00 PM
Sunday: 9:00 AM to 2:00 PM

General information

Station Operator: WM
Station Code: ADD
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Ticket Office Note:

A Permit to Travel machine is available for use when the Ticket Office is closed.

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: No
Customer Services:

Please contact our Contact Centre team on: 0333 311 0039 

Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

Customer Help Points: Yes
Customer Help Points Note:

On both platforms - not step-free access

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: No
Telephones (Cards & Coins): No
Toilets: No
Waiting Room: Yes

Car parking

Car parking: No

Cycling

Cycle Storage Availability: Yes
Sheltered: no
Spaces: 4
Type: Stands
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

In the event of engineering the bus/coach will collect from: Bordesley Green Road - Outside booking hall entrance.

Taxi Rank: Yes
Taxi Rank Note:

Embassy 0121 328 2211 TOA 0121 427 8888

Bus Service: Yes
Bus Service Note:

'West Midlands buses' operate a comprehensive network of daily, frequent bus services around Birmingham city and the west midlands. For details: www.travelwm.co.uk

For multi-operator bus information visit: www.networkwestmidlands.co.uk

Buy a Birmingham PLUSBUS ticket with your train ticket, for unlimited bus and midland metro travel around Birmingham. For details: www.plusbus.info

Accessibility

Accessible Booking Office Counter: No
Accessible Booking Office Counter Note:

By member of staff on duty. One step to Booking Hall.

Accessible Public Telephones: No
Accessible Public Telephones Note:

Public telephones are not accessible

Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: No
Step Free Access: No
Step Free Access Note:

30 steps to Platform One (for Birmingham International), 37 steps to Platform Two. No handrails on upper part of steps down to Birmingham International Platform. One step to Booking Hall.

Accessible Taxis: No
Accessible Taxis Note:

Accessible taxis are not available

Accessible Ticket Machines: No
Impaired Mobility Set Down: No
Staff Help Available: Yes
Staff Help Available Opening Times: Tuesday 7:00 AM to 12:00 PM
Wednesday 7:00 AM to 12:00 PM
Thursday 7:00 AM to 12:00 PM
Friday 7:00 AM to 10:00 AM
Saturday 12:00 PM to 2:00 PM
Sunday 9:00 AM to 2:00 PM
Assisted Travel:

If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.

If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.

Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.

Please note that other train operating companies may have different contact centre hours for booking assistance.

The information in this document was generated 27/09/2021 17:26:41