Penzance

Address

Penzance station
Wharf Road
Penzance
TR18 2LT

Ticket office

Monday to Friday: 6:45 AM to 7:30 PM
Saturday: 6:15 AM to 6:10 PM
Sunday: 8:45 AM to 5:30 PM

General information

Station Operator:
GW
Station Code:
PNZ
Staffing Level:
fullTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators:
Ticket Office Note:

On platform 3

Passenger services

Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
No
Customer Services:

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Customer Help Points:
Yes

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
No
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
Yes
Telephones (Cards & Coins):
Yes
Toilets:
Yes
Waiting Room:
Yes

Car parking

Car parking:
Yes

Penzance Car Park

Spaces:
90
Car Parking Contact Available:
No
Note:

Find out more about car parking at this station.

Cycling

Cycle Storage Availability:
Yes
Sheltered:
No
Spaces:
32
Type:
Stands
Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Bus station adjacent to the station.

Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Public Telephones:
No
Accessible Toilets:
No
Accessible Toilets Note:

The radar key is available from station staff.

Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:

Step Free Category A station - This station has step free access to the platforms. For a video tour of the station visit: https://www.youtube.com/watch?v=meVkZP_vvWA

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
Yes
Impaired Mobility Set Down Note:

No specific area.Assisted travel meeting point - Ticket office main entrance. Please notify a member of staff. a.

Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 4:50 AM to 1:45 AM
Saturday 5:00 AM to 1:45 AM
Sunday 7:00 AM to 10:00 PM
Staff Help Available Note:

Meeting point: Passenger assistance office on Platform 3

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 4/1/2026 9:27:12 AM