West Wickham

Address

West Wickham station
Station Road
West Wickham
BR4 0EH

Ticket office

Monday to Friday: 6:10 AM to 7:30 PM
Saturday: 7:20 AM to 2:00 PM
Sunday: 8:10 AM to 3:40 PM

Station details

Alerts

On weekdays, the busiest times at this station are generally between 07:30 and 08:30 and 18:00 and 19:30. 

General information

Station Operator: SE
Station Code: WWI
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: Yes
Oyster Validator: Yes
Smartcard Issued: Yes
Smartcard Validaton: Yes
Travelcard: Zone 5
Oyster Comments: Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
Oyster Topup: Yes
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Southeastern
Ticket Office Note:

On way in to access trains from the car park

Passenger services

Lost Property Contact Available: Yes
Phone number: 0345 322 7021
Website: Go to website
Ticket Gate: No
Customer Services: This station has Secure station accreditation - For more information contact 0345 322 7021
Customer Help Points: Yes
Customer Help Points Note: On platform

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: Yes
Station Buffet Note: Coffee kiosk
Telephones (Cards & Coins): No
Toilets: Yes
Toilets Note: Platform 1- Available during staffing hours
Waiting Room: No
Waiting Room Note: in booking hall only available when staff are present

Car parking

Car parking: Yes
Name: Station Car Park
Operator: Saba Park Solutions UK Limited
Spaces: 135
Annual Charge: £703.40
Daily Charge: £4.30
Monthly Charge: £64.30
Off Peak Charge: £3.70
Six Monthly Charge: £388.00
Three Monthly Charge: £193.40
Weekly Charge: £18.90
Car Parking Contact Available: No
Phone number: 03301 235 247
Website: Go to website
Note:

From 1st June - new off peak evening rate (after 18:00) - £1.50

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 54
Type: Stands
Location: on both platforms
Cycle Storage CCTV: No

Other transport

Location for rail replacement services:

Towards Lewisham - Bus stop A on Beckenham Road.

Towards Hayes - Bus stop B on Station Road. 

Taxi Rank: No
Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Public Telephones Note:

Public telephones are not wheelchair accessible

Accessible Toilets: Yes
Accessible Toilets Note: Platform 1- Available during staffing hours
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: No
Step Free Access Note: This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to Platform 1 for services towards London via main entrance off West Wickham Road. Step free access to Platform 2 for services away from London via entrance off Rays Road. Step free interchange between platforms via road in excess of 400 metres. Stepped access between platforms via footbridge.
Accessible Taxis: No
Accessible Taxis Note:

Accessible taxis are available to book

Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

station forecourt

Impaired Mobility Set Down: Yes
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 6:10 AM to 7:30 PM
Saturday 7:20 AM to 2:00 PM
Sunday 8:10 AM to 3:40 PM
Staff Help Available Note: This station is not continuously staffed please see staffing times for details of when staff assistance is available.
Assisted Travel: Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can book assistance up to 12 hours before your journey or up to 10pm the day before - whichever is the shorter time. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. There are no staff on the trains that call at this station that can assist. The meeting point for assisted travel is the ticket office or you can use the help point.

The information in this document was generated 27/02/2021 18:28:46