Worcester Shrub Hill

Address

Worcester Shrub Hill station
Shrub Hill, off Shrub Hill Road
Worcester
WR4 9EJ

Ticket office

Monday: 6:00 AM to 11:00 AM
Tuesday: 6:00 AM to 11:00 AM
Wednesday: 6:00 AM to 11:00 AM
Thursday: 6:00 AM to 11:00 AM
Friday: 6:00 AM to 7:00 PM
Saturday: 7:00 AM to 11:00 AM
Sunday: 9:00 AM to 2:00 PM

General information

Station Operator: WM
Station Code: WOS
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Ticket Office Note:

A Ticket Vending Machine is located in the Booking Hall.

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: No
Customer Services:

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

**Worcester Shrub Hill Station is accredited by the Secure Station Scheme**

Customer Help Points: Yes

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: Yes
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. The toilet facilities are available: Monday - Sunday 05:15-21:30. The toilet facilities are not available when the Ticket Office is closed.
Waiting Room: No

Car parking

Car parking: Yes
Name: Station Car Park
Operator: Indigo
Spaces: 121
Annual Charge: £624.00
Daily Charge: £6.50
Monthly Charge: £78.00
Off Peak Charge: £4.60
Weekly Charge: £24.50
Car Parking Contact Available: No
Phone number: 0330 1235 247
Website: Go to website

Cycling

Cycle Storage Availability: No
Sheltered: no
Spaces: 0
Cycle Storage CCTV: No

Other transport

Location for rail replacement services:

In the event of engineering, Rail replacement buses will use the public bus stopsĀ on Worcester Shrub Hill Road near to the drive to the station

Taxi Rank: Yes
Taxi Rank Note:

Worcester Shrub Hill (WOS) Station Central 01905 22292 City 01905 726726 Phoenix Radio 01905 610010

Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable formatĀ here

Accessibility

Accessible Booking Office Counter: No
Accessible Booking Office Counter Note:

1 to 1 contact with ticket office staff

Accessible Public Telephones: No
Accessible Public Telephones Note:

Public telephones are not accessible

Accessible Toilets: Yes
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

Level access to Booking Hall and platform 1. Also level access entrance via staff car park. Footbridge with 28 steps up and down to platform 2 and for bay platform 3. Also barrow crossing between platform 1 and 2 - available with staff assistance only. Step-free access from platform 2 to platform 3. Platform 1 is divided into 1a and 1b. Automatic doors to Booking Hall.

Accessible Taxis: No
Accessible Taxis Note:

Accessible taxis are not available

Accessible Ticket Machines: No
Accessible Ticket Machines Note:

A Ticket Vending Machine is located in the Booking Hall.

Impaired Mobility Set Down: No
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 4:55 AM to 12:25 AM
Saturday 5:30 AM to 12:00 AM
Sunday 8:00 AM to 12:25 AM
Assisted Travel:

If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.

If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.

Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.

Please note that other train operating companies may have different contact centre hours for booking assistance.

The information in this document was generated 08/05/2021 20:01:45