Winchester

Address

Winchester station
Station Hill
Winchester
SO23 8TJ

Ticket office

Monday to Friday: 6:30 AM to 8:30 PM
Saturday: 6:00 AM to 7:30 PM
Sunday: 7:00 AM to 8:30 PM

General information

Station Operator: SW
Station Code: WIN
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: Yes
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: South Western Railway
Ticket Office Note:

In both booking halls

Passenger services

Lost Property Contact Available: Yes
Website: Go to website
Ticket Gate: Yes
Customer Services:

Please contact our Customer Service Centre on 0345 6000 650

Customer Help Points: Yes
Customer Help Points Note:

Help points are available on all platforms

Station facilities

ATM Machine: Yes
Baby Change: Yes
Seated Area: Yes
Shops: Yes
Station Buffet: Yes
Station Buffet Note:

Coffee shops. 

Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: Toilets are closed at 2030. The toilets are located on both platforms. The National key toilets are located on Platforms 1; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk.
Waiting Room: No

Car parking

Car parking: Yes
Name: Main Car Park and Decked Car Park
Spaces: 411
Annual Charge: £1379.00
Daily Charge: £9.30
Monthly Charge: £138.90
Off Peak Charge: £3.50
Three Monthly Charge: £416.70
Weekly Charge: £46.20
Car Parking Contact Available: No
Website: Go to website
Note:

Weekend ticket available from 1200 Friday £7.90

Off Peak from 1600 Monday to Saturday

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 286
Type: Compound
Location:

Platform 1 car park, platform 2

Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Station Hill Bus Stop

Taxi Rank: No
Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Toilets: Yes
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note: Step-free category A Station - This station has step-free access to all platforms
Accessible Taxis: No
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Impaired Mobility Set Down: No
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 5:45 AM to 10:00 PM
Saturday 5:45 AM to 10:00 PM
Sunday 6:30 AM to 10:00 PM
Assisted Travel: Assistance from station staff is available to customers boarding and alighting trains, and moving through this station, until 22:30 daily. Please make yourself known to staff in the Ticket Office or on the platforms. After 22:30 boarding and alighting assistance can be provided by the Guard on board the train, who will step out onto the platform when the train arrives. You can book assistance up to 4 hours before your journey when travelling on South Western Railway (by 10pm the night before travel with other Train Operators). Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.

The information in this document was generated 03/03/2021 11:11:23