Welwyn Garden City

Address

Welwyn Garden City station
inside The Howard Centre shopping m
Welwyn Garden City
AL8 6HA

Ticket office

Monday to Friday: 6:00 AM to 8:00 PM
Saturday: 7:00 AM to 7:30 PM
Sunday: 7:30 AM to 7:00 PM

General information

Station Operator: GN
Station Code: WGC
Staffing Level: fullTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Great Northern

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: No
Customer Help Points: Yes

Station facilities

ATM Machine: Yes
ATM Machine Note: ATM located In shopping Centre
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: Yes
Telephones (Cards & Coins): No
Toilets: Yes
Toilets Note: Platforms
Waiting Room: No
Waiting Room Note: Platforms

Car parking

Car parking: No

Cycling

Cycle Storage Availability: No
Cycle Storage CCTV: No

Other transport

Location for rail replacement services: Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.
Taxi Rank: Yes
Taxi Rank Note: No
Bus Service: Yes
Bus Service Note: Information to plan your onward journey is available in a printable format can be found here

Accessibility

Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Toilets: Yes
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note: This is a Category A station: This station has step-free level access to the platform. Assistance Meeting Point is outside the ticket office.
Accessible Taxis: No
Accessible Ticket Machines: Yes
Impaired Mobility Set Down: No
Impaired Mobility Set Down Note: There are pick up and drop off points outside the Howard Centre
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Sunday 24 hours
Staff Help Available Note: A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed above.

The information in this document was generated 28/02/2021 00:10:51