Thorpe Bay station
Monday to Friday:
5:30 AM to 5:15 PM
7:00 AM to 3:45 PM
8:00 AM to 3:45 PM
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station.
Ticket buying & collection
Oyster Pre Pay:
Applicable Operators: c2c
Lost Property Contact Available:
03457 44 44 22
Monday - Friday, 08:00 - 20:00.
Saturday, Sunday, Public Holidays 09:00 - 16:00.
Closed Christmas Day and Boxing Day.
0345 744 4422 (option 3, followed by option 3)
Customer Help Points:
Passenger Information Systems:
Station Buffet Note:
Telephones (Cards & Coins):
The toilets are located on Platform 1.
The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.
Waiting Room Note:
Station Car Park
National Car Parks Ltd
Off Peak Charge:
Three Monthly Charge:
Car Parking Contact Available:
0845 050 70 80
Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
Cycle Storage Availability:
Cycle Storage CCTV:
Location for rail replacement services:
Bus stops at the front of the station on Acacia Drive
Taxi Rank Note:
Rank located outside platform 2 (Shoeburyness bound)
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessible Booking Office Counter:
Accessible Booking Office Counter Note:
Customer Service Staff
Accessible Public Telephones:
Accessible Toilets Note:
Platform 1. This can be accessed using a radar key.
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
There are no lifts at the station, but step free access is available to both platforms from street level
Accessible Ticket Machines:
Impaired Mobility Set Down:
Impaired Mobility Set Down Note:
Outside station entrances
Staff Help Available:
Staff Help Available Opening Times:
Monday to Friday 6:00 AM to 7:30 PM
The information in this document was generated 18/05/2021 20:29:42