Monday to Friday:
6:00 AM to 8:30 PM
6:00 AM to 8:00 PM
8:00 AM to 8:30 PM
Ticket buying & collection
Oyster Pre Pay:
Applicable Operators: Great Western Railway
Ticket Office Note:
Inside main station entrance
Lost Property Contact Available:
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Customer Help Points:
ATM Machine Note:
Located by the ticket office
Passenger Information Systems:
WHSmith, Coffee shops
Station Buffet Note:
Telephones (Cards & Coins):
Accessible toilets are located on Platform 1 and 4
Waiting Room Note:
Platforms 1 and 4
Seating available on all platforms
Station Car Park
APCOA Parking (UK) Limited
Three Monthly Charge:
Car Parking Contact Available:
0345 165 2030
Cycle Storage Availability:
Front of station, short stay car park and platforms 1 and 2
Cycle Storage CCTV:
Location for rail replacement services:
Drop off Station Approach / Pick Up Front of the station (Small Ops both drop/pick up on Station Approach)
Taxi Rank Note:
Taxi Rank: Taxi rank is available at the station entrance
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessible Booking Office Counter:
Accessible Booking Office Counter Note:
Low-level accessible counter is available, all booking office counters have hearing loop fitted.
Accessible Public Telephones:
Accessible Public Telephones Note:
Accessible low-level Pay Phone is available at the station main concourse. Please request staff assistance if you need to
Accessible Toilets Note:
The radar key is available from station staff.
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
Step Free Category A Station - This station has step free access to all platforms via subway and the lifts via the main entrance subway
Accessible Taxis Note:
Accessible taxis are available. Please request staff assistance.
Accessible Ticket Machines:
Accessible Ticket Machines Note:
Accessible ticket machines are located at the station entrance by the ticket office.
Impaired Mobility Set Down:
Impaired Mobility Set Down Note:
Set- Down / Pick up Points are available in the short stay carpark with lift access to the station.
Staff Help Available:
Staff Help Available Opening Times:
Monday to Friday 5:15 AM to 12:00 AM
Saturday 5:15 AM to 12:00 AM
Sunday 7:00 AM to 12:30 AM
Staff Help Available Note:
Meeting point: Ticket office.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 03/07/2022 14:12:49