Monday to Friday:
5:15 AM to 8:00 PM
6:15 AM to 8:00 PM
8:00 AM to 8:00 PM
The lifts are out of order between platform 1 and and the rest of the station until further notice at Swansea station.
Ticket buying & collection
Oyster Pre Pay:
Ticket Office Note:
Lost Property Contact Available:
03333 211 202
Customer Help Points:
Passenger Information Systems:
DepartureScreens, Announcements, ArrivalScreens
Telephones (Cards & Coins):
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
Mariners Road (until 30 April 2019). Thereafter please use the top level of Ivy Street (High Street) multistorey car park.
National Car Parks Ltd
Car Parking Contact Available:
08450 507 080
Cycle Storage Availability:
Cycle Storage CCTV:
Location for rail replacement services:
Wait at the bus stops on High Street outside the station
Taxi Rank Note:
Taxi rank is situated adjacent to the station
Bus Service Note:
First operate a network of daily, frequent bus routes around the city and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus
Frequent bus routes serve stops on the High Street (at the front of the rail station) going to the city centre and also the Quadrant Bus Station (for interchange onto all other routes).
Buy a Swansea PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
Accessible Booking Office Counter:
Accessible Public Telephones:
Accessible Public Telephones Note:
Accessible Toilets Note:
The National key toilets are located on Platform 1; these toilets are operated by a radar key.
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
Step free access to all platforms.
Accessible Ticket Machines:
Impaired Mobility Set Down:
Staff Help Available:
Staff Help Available Opening Times:
Monday to Friday 24 hours
Saturday 3:00 AM to 12:00 AM
Sunday 7:00 AM to 12:00 AM
Staff Help Available Note:
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 10/08/2022 09:05:08