Sutton (London)

Address

Sutton station
Railway Bridge
High Street
SM1 1JA

Ticket office

Monday to Friday: 6:00 AM to 9:15 PM
Saturday: 6:30 AM to 9:15 PM
Sunday: 7:10 AM to 8:00 PM

Station details

Alerts

The lifts are out of order between platform 2 and the exit at Sutton Surrey station.

From Friday 24 April until further notice, this ticket office will have reduced opening hours due to the coronavirus pandemic. Instead the new opening times will be:

Monday to Friday: 06:00 - 20:00

Saturday: 06:30 - 20:00

Sunday: 07:10 - 20:00

General information

Station Operator: SN
Station Code: SUO
Staffing Level: fullTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: Yes
Smartcard Issued: Yes
Smartcard Validaton: Yes
Travelcard: Zone 5
Oyster Comments: Top-Up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
Oyster Topup: Yes
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Southern, Thameslink

Passenger services

Lost Property Contact Available: Yes
Website: Go to website
Ticket Gate: No
Customer Help Points: Yes

Station facilities

ATM Machine: Yes
Baby Change: Yes
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: Yes
Shops Note:

Convenience store, concourse 

Station Buffet: Yes
Station Buffet Note:

Coffee vendor, Platform 1 

Telephones (Cards & Coins): No
Toilets: Yes
Toilets Note:

Toilets are located on Platform 1 and on Platform 2/3. The platform 2/3 facility is also a Changing Place facility. This provides a changing bench, hoist, height-adjustable sink, and non-slip floors.
Changing Places is a campaign on behalf of people who are unable to use standard accessible toilets and are usually more spacious, fitted with advanced equipment, and provide the user with a private, comfortable and hygienic space.

Waiting Room: No
Waiting Room Note: Platforms

Car parking

Car parking: Yes
Name: Station Car Park
Operator: <a href="https://www.southernrailway.com/travel-information/plan-your-journey/car-parking">APCOA Parking UK</a>
Spaces: 205
Daily Charge: £6.70
Weekly Charge: £27.50
Car Parking Contact Available: No
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Spaces: 142
Type: YES
Location: Beside station
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services: Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.
Taxi Rank: Yes
Taxi Rank Note: YES
Bus Service: Yes
Bus Service Note: Information to plan your onward journey is available in a printable format here.

Accessibility

Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Toilets: Yes
Accessible Toilets Note: Available during staffing hours. Radar key controlled.
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note: This is a Category A station: This station has step-free level access to all platforms via lifts. Assistance Meeting Point is on platforms 2 and 3.
Accessible Taxis: No
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note: All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Impaired Mobility Set Down: Yes
Impaired Mobility Set Down Note: Located at the front and side of the station
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Sunday 5:30 AM to 12:30 AM
Staff Help Available Note: A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.

The information in this document was generated 16/09/2021 15:22:20