Sunderland

Address

Sunderland station
Athenaeum Street
Sunderland
SR1 3HP

Ticket office

Monday to Friday: 6:15 AM to 6:00 PM
Saturday: 6:15 AM to 6:00 PM
Sunday: 8:00 AM to 5:00 PM

General information

Station Operator: NT
Station Code: SUN
Staffing Level: fullTime
CCTV: No

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: Yes
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Northern

Passenger services

Lost Property Contact Available: No
Phone number: 08002006060
Website: Go to website
Ticket Gate: No
Customer Services: 08002006060
Customer Help Points: No

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: Yes
Telephones (Cards & Coins): No
Toilets: No
Waiting Room: No
Waiting Room Note: There is a waiting room between platform 1 and 4 .

Car parking

Car parking: No

Cycling

Cycle Storage Availability: No
Sheltered: no
Spaces: 0
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Pick Up / Drop Off in Fawcett Street, near to the Travel Centre entrance in Athenaeum Street, outside Wilkinsons.

Taxi Rank: Yes
Taxi Rank Note: Taxi rank outside of the station.
Bus Service: Yes
Bus Service Note: Busline 0871 200 2233

Accessibility

Accessible Booking Office Counter: No
Accessible Booking Office Counter Note:

staff will come out of the office to assist

Accessible Public Telephones: No
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

Category A station, Lifts to all platforms for disabled passengers from the North end of the station. Open for all services.

Accessible Taxis: No
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note: Located on the North Concourse and accepts cash and cards.
Impaired Mobility Set Down: No
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 5:15 AM to 12:00 AM
Saturday 5:15 AM to 12:00 AM
Sunday 6:30 AM to 12:00 AM
Assisted Travel:

Assistance will be provided by station staff during ticket office opening hours, outside of this the conductor will assist

The information in this document was generated 10/05/2021 05:00:33