Monday to Friday:
6:15 AM to 9:30 PM
6:15 AM to 9:30 PM
6:40 AM to 9:30 PM
A queuing system will become operational at this TFL station if it becomes
busy and social distancing becomes difficult to achieve. Please seek out station
staff for further assistance.
To protect our colleagues and customers from the spread of COVID-19 we have reduced the ticket office opening times. The ticket office will be open between
To travel between Stratford regional and Stratford International stations please use Docklands Light Railway platform 16.
Ticket buying & collection
Oyster Pre Pay:
Applicable Operators: Greater Anglia, London Overground, London Underground, TfL Rail
Ticket Office Note:
There is a TfL Rail ticket office outside the Southern Entrance and another located within the Northern Ticket Hall area.
Lost Property Contact Available:
0343 222 1234
Customer Help Points:
ATM Machine Note:
ATM machines located in the Northern Ticket hall area and just outside the Southern Entrance.
Station Buffet Note:
Telephones (Cards & Coins):
Accessible toilets are available.
Cycle Storage Availability:
Note that these are Council-owned cycle racks, located outside the front of the station
Cycle Storage CCTV:
Location for rail replacement services:
Rail replacement bus services for Greater Anglia, London Overground, and TfL Rail will depart from:
Montfichet Road, Bus Stop W, for Eastbound services - map here
Taxi Rank Note:
Taxi's operate within the bus station area outside the Southern Ticket Hall area and on Montfitchet Road which is outside the Northern Ticket Hall.
Bus Service Note:
London Buses operate from outside the station.
Information to plan your onward journey is available in a printable format here
Accessible Booking Office Counter:
Accessible Public Telephones:
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
Accessibility Category A. This station has step-free access to all platforms
Accessible Taxis Note:
Details of nearest taxis are shown on station information poster
Accessible Ticket Machines:
Impaired Mobility Set Down:
Staff Help Available:
Staff Help Available Note:
Staff are available to assist from the first to last train.
We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.
The information in this document was generated 16/05/2021 02:34:53