Southend Central


Southend Central station
Clifftown Road

Ticket office

Monday to Friday: 5:45 AM to 6:45 PM
Saturday: 6:30 AM to 9:00 PM
Sunday: 7:30 AM to 7:00 PM

Station details


No assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station.

General information

Station Operator: CC
Station Code: SOC
Staffing Level: partTime

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: c2c

Passenger services

Lost Property Contact Available: No
Phone number: 03457 44 44 22
Website: Go to website
Ticket Gate: Yes
Customer Services:

Monday - Friday, 08:00 - 20:00

Saturday, Sunday, Public Holidays: 09:00 - 16:00

Christmas Day & Boxing Day: Closed

0345 744 4422 (option 3, followed by option 3)

Customer Help Points: Yes

Station facilities

ATM Machine: Yes
ATM Machine Note:

Main Booking Hall and in the Public Square outside the station from the Platform 3 and 4 exit. 

Baby Change: Yes
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: Yes
Station Buffet: Yes
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note:

The toilets are located on the Platforms 3 & 4 Concourse.

The National key toilets are located on the Platforms 3/4 Concourse; these toilets are operated by a RADAR key.

Waiting Room: No
Waiting Room Note:

Platforms 3/4 concourse 

Car parking

Car parking: Yes
Name: Station Car Park
Operator: National Car Parks Ltd
Spaces: 138
Annual Charge: £1191.00
Daily Charge: £7.60
Monthly Charge: £113.00
Car Parking Contact Available: No
Phone number: 0845 050 70 80
Website: Go to website

Please note that the off peak parking rate commences after 10:00, Mondays to Fridays 


Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 17
Type: Stands
Location: Outside platforms 1/2 & on platform 3/4 concourse
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Bus stops on Clifftown Road near The Last Public House

Taxi Rank: Yes
Taxi Rank Note:

No - but taxis are available in the town centre 

Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here


Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Toilets: Yes
Accessible Toilets Note: Platforms 3/4 concourse. This can be accessed using a radar key.
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Accessible Taxis: No
Accessible Ticket Machines: Yes
Impaired Mobility Set Down: Yes
Impaired Mobility Set Down Note:

Outside station entrance on Clifftown Road

Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 7:00 AM to 9:00 PM

The information in this document was generated 02/12/2021 16:15:14