Ryde St Johns Road

Address

Ryde St Johns Road station
St Johns Hill
Ryde
PO33 2BA

General information

Station Operator: IL
Station Code: RYR
Staffing Level: unstaffed
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes

Passenger services

Lost Property Contact Available: Yes
Website: Go to website
Ticket Gate: No
Customer Services:

Please contact our Customer Services Department on 0345 6000 650

Customer Help Points: Yes

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Shops: No
Station Buffet: No
Telephones (Cards & Coins): No
Toilets: Yes
Toilets Note:

Separate male and female toilets are located on Platform 2 in the station building. Toilets are open Monday to Friday - 08:00 - 16:00.

Waiting Room: No
Waiting Room Note:

Waiting area is the lobby to the ladies' toilets in the station building. Area is not heated. Seating complies with Code of Practice.

Car parking

Car parking: Yes
Name: Station Car Park
Spaces: 110
Annual Charge: £340.00
Daily Charge: £2.00
Monthly Charge: £30.00
Three Monthly Charge: £90.00
Weekly Charge: £10.00
Car Parking Contact Available: No
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: no
Spaces: 16
Type: Wheel Racks
Location: car park
Cycle Storage CCTV: No

Other transport

Location for rail replacement services:

Towards Ryde Esplanade and Ryde Pier Head - Bus Stop on St Johns Road, opposite the Railway pub

Towards Sandown and Shanklin - Bus Stop on Monkton Street near Jubilee Place

Taxi Rank: No
Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable formatĀ here

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: No
Step Free Access Note:

Step-free access category B3. Some step-free access, may be in one direction only - please check details.

There is step-free access to Platform 1 (for trains towards Ryde Pier Head and ferry to Portsmouth).

Access to Platforms 2 and 3 (towards Shanklin) is via footbridge only (29 steps each side)

This station does not have any Customer Information Screens or a PA system to announce train services from this station.

Accessible Taxis: No
Accessible Taxis Note:

Ryde Taxis - 01983 811111

Accessible Ticket Machines: No
Accessible Ticket Machines Note:

no

Impaired Mobility Set Down: Yes
Staff Help Available: No
Assisted Travel:

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. You can use our 24 hour Assisted Boarding Points service via WhatsApp or Telephone: 0800 528 6599. More information here: here

Only boarding/alighting assistance is available from the guard. If more help is required through the station, please contact our Assisted Travel team on 0800 528 2100.

Meeting point for assistance - Assisted Boarding Point on platforms.

A ramp to board the train is available at all times, both for pre-booked and Turn Up and Go assistance.

The information in this document was generated 26/06/2022 11:45:17