Ryde Pier Head

Address

Ryde Pier Head station
Ryde Pier
Ryde
PO33 2HF

Ticket office

Monday: 5:15 AM to 10:45 PM
Tuesday: 5:15 AM to 10:45 PM
Wednesday: 5:15 AM to 10:45 PM
Thursday: 5:15 AM to 10:45 PM
Friday: 5:15 AM to 10:45 PM
Saturday: 6:15 AM to 10:45 PM
Sunday: 7:15 AM to 10:45 PM

General information

Station Operator: IL
Station Code: RYP
Staffing Level: unstaffed
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: No
Smartcard Topup: No
Ticket Machine: Yes

Passenger services

Lost Property Contact Available: Yes
Website: Go to website
Ticket Gate: No
Customer Services:

Please contact our Customer Services Department on 0345 6000 650

Customer Help Points: Yes

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Shops: No
Station Buffet: Yes
Telephones (Cards & Coins): Yes
Toilets: Yes
Waiting Room: Yes

Car parking

Car parking: Yes

Spaces: 0
Car Parking Contact Available: No
Website: Go to website
Note:

Car Park operated by Wightlink Ltd 

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 48
Type: Wheel Racks
Location: Platform. Ferry Terminal Covered. Operated by WightLink Ltd
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

In the event that SWR services are replaced by road transport, a minibus service will operate between Ryde Esplanade and Ryde Pier Head

The transport will depart from the station front at Ryde Esplanade and the station car park at Ryde Pier Head.

Taxi Rank: Yes
Taxi Rank Note:

Ryde Taxis - 01983 811111 Jet Cars - 01983 566566

Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Toilets: Yes
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

Step-free access category A

Station consists of single platform which has direct level access from ferry terminal.
Access to external areas (car parks, etc.) is via ramps (10m long, up to 1:10 gradient)

Accessible Taxis: No
Accessible Ticket Machines: No
Accessible Ticket Machines Note:

no

Impaired Mobility Set Down: No
Staff Help Available: No
Assisted Travel:

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. You can use our 24 hour Assisted Boarding Points service via WhatsApp or Telephone: 0800 528 6599. More information here: here

Only boarding/alighting assistance is available from the guard. If more help is required through the station, please contact our Assisted Travel team on 0800 528 2100.

Meeting point for assistance - Assisted Boarding Point on platforms.

A ramp to board the train is available at all times, both for pre-booked and Turn Up and Go assistance.

The information in this document was generated 06/07/2022 10:49:12