Risca & Pontymister

Address

Risca & Pontymister station
Station Approach, off Park Road
Risca
NP11 6BB

General information

Station Operator: AW
Station Code: RCA
Staffing Level: unstaffed
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes

Passenger services

Lost Property Contact Available: Yes
Phone number: 03333 211 202
Website: Go to website
Ticket Gate: No
Customer Services: Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
Customer Help Points: Yes

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: No
Passenger Information Systems: DepartureScreens
Shops: No
Station Buffet: No
Telephones (Cards & Coins): No
Toilets: No
Waiting Room: No

Car parking

Car parking: Yes
Name: Risca & Pontymister Station Car Park
Operator: Local Authority
Spaces: 94
Car Parking Contact Available: No
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: no
Spaces: 4
Type: Lockers
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services: Rail replacement services depart from the bus stops on Maryland Road.
Taxi Rank: No
Bus Service: No

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

Category B

The platforms are accessible. Platform 1 (to Ebbw Vale) is accessible from the car park. Access to Platform 2 (to Cardiff) is via Mill Street, however this involves a long detour. There is no set down and pick up point for Platform 2.

For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations

Accessible Taxis: No
Accessible Ticket Machines: Yes
Impaired Mobility Set Down: No
Staff Help Available: Yes
Staff Help Available Note: No platform staff available at the station however assistance is provided by the Conductor on the train.

The information in this document was generated 21/09/2021 19:39:21