Prestatyn station
Bridge Road
LL19 7ER

Ticket office

Monday to Friday: 6:20 AM to 7:30 PM
Saturday: 6:20 AM to 7:30 PM
Sunday: 9:30 AM to 5:00 PM

General information

Station Operator: AW
Station Code: PRT
Staffing Level: partTime

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes

Passenger services

Lost Property Contact Available: Yes
Phone number: 03333 211 202
Website: Go to website
Ticket Gate: No
Customer Services: Contact our Customer Relations team directly via the customer webform at
Customer Help Points: No
Customer Help Points Note:

Ticket office for advice only

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements, ArrivalScreens
Shops: No
Station Buffet: No
Station Buffet Note:

Cold drinks vending machine

Telephones (Cards & Coins): No
Toilets: No
Waiting Room: No

Car parking

Car parking: Yes
Name: Station Car Park
Operator: Denbighshire County Council
Spaces: 36
Car Parking Contact Available: No
Phone number: 03333211202
Website: Go to website

Railway users can park for free, however you must get a parking ticket from the station ticket office and display it clearly in your vehicle.


Cycle Storage Availability: No
Sheltered: no
Spaces: 0
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Wait at bus stops on Bastion Road

Taxi Rank: Yes
Taxi Rank Note:

Taxi office located outside the station.

Bus Service: Yes
Bus Service Note:

The nearest bus stops are located on the High Street.

Buy a Prestatyn PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit


Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

Category A

Step free access to both platforms via a footbridge with ramps and a lift

For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website:

Accessible Taxis: No
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

The ticket machines take cash, debit and credit cards.  

Impaired Mobility Set Down: Yes
Staff Help Available: Yes
Staff Help Available Note: No platform staff available at the station however assistance is provided by the Conductor on the train.

The information in this document was generated 27/11/2021 05:32:19