Pontypridd station
CF37 1DT

Ticket office

Monday: 6:00 AM to 2:15 PM
Tuesday: 6:00 AM to 2:15 PM
Wednesday: 6:00 AM to 2:15 PM
Thursday: 6:00 AM to 2:15 PM
Friday: 6:00 AM to 2:15 PM
Saturday: 8:30 AM to 4:45 PM
Sunday: Unavailable

Station details


The lifts will be out of order between Street Level and Platform 2 from now until further notice at Pontypridd station.

General information

Station Operator: AW
Station Code: PPD
Staffing Level: partTime

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes

Passenger services

Lost Property Contact Available: Yes
Phone number: 03333 211 202
Website: Go to website
Ticket Gate: No
Customer Services: Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
Customer Help Points: No
Customer Help Points Note:

Ticket office for advice only

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, ArrivalScreens
Shops: No
Station Buffet: No
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
Waiting Room: No

Car parking

Car parking: No


Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 10
Type: Stands
Location: on the platform
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Wait outside the main entrance adjacent to the taxi rank

Taxi Rank: Yes
Taxi Rank Note:

Taxi Rank is within 100 meters and clearly sign posted

Bus Service: Yes
Bus Service Note:

Buy a Pontypridd PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info


Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Public Telephones Note:

on platform 1

Accessible Toilets: Yes
Accessible Toilets Note: The National key toilets are located on Platform 1; these toilets are operated by a radar key.
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

Category A

Step free access from Broadway to Platform 1 and 2 (to Cardiff) via a lift.  Step free access to Platform 3 (to Treherbert, Merthyr and Aberdare) via a moderately steep ramp from High Street.  Access between Platforms 1, 2 and 3 is via a footbridge with lifts

For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.

Accessible Taxis: No
Accessible Taxis Note:

Taxi rank is within 100 meters and clearly sign posted

Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

The ticket machines take cash, debit and credit cards.  

Impaired Mobility Set Down: Yes
Staff Help Available: Yes
Staff Help Available Note: No platform staff available at the station however assistance is provided by the Conductor on the train.

The information in this document was generated 21/09/2021 23:02:16