Newport (South Wales)


Newport (South Wales) station
High Street
NP20 4AX

Ticket office

Monday to Friday: 5:45 AM to 8:00 PM
Saturday: 6:30 AM to 8:30 PM
Sunday: 8:00 AM to 7:45 PM

General information

Station Operator: AW
Station Code: NWP
Staffing Level: fullTime

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Great Western Railway

Passenger services

Lost Property Contact Available: Yes
Phone number: 03333 211 202
Website: Go to website
Ticket Gate: Yes
Customer Services: Contact our Customer Relations team directly via the customer webform at
Customer Help Points: Yes

Station facilities

ATM Machine: No
Baby Change: Yes
Seated Area: No
Passenger Information Systems: DepartureScreens, Announcements, ArrivalScreens
Shops: Yes
Shops Note: Newsagent (available on platforms 2 and 3).
Station Buffet: Yes
Station Buffet Note: Food outlet (available on platforms 2 and 3).
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: The toilets are located on Platform 1, Platform 2 and Platform 4. The National key toilets are located on Platform 2; these toilets are operated by a radar key.
Waiting Room: No

Car parking

Car parking: Yes
Name: Godfrey Road
Operator: National Car Parks Ltd
Spaces: 246
Car Parking Contact Available: No
Phone number: 03450 507 080
Website: Go to website

Visit for parking prices. 


Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 42
Type: Stands
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services: Coach stop on Queensway, adjacent to the station taxi rank, unless otherwise stated on the station poster boards.
Taxi Rank: Yes
Taxi Rank Note: There is a taxi rank outside the main entrance to the station.
Bus Service: No


Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Public Telephones Note:

The pay phone is located on platforms 2 and 3.

Accessible Toilets: Yes
Accessible Toilets Note: The National key toilets are located on Platform 2; these toilets are operated by a radar key.
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note: Category B

Step free access is available to all platforms via lifts

For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website:

Accessible Taxis: No
Accessible Ticket Machines: Yes
Impaired Mobility Set Down: Yes
Impaired Mobility Set Down Note: Set down and pick up in the short-stay station car park, located off Queensway.
Staff Help Available: Yes
Staff Help Available Opening Times: Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 8:00 AM to 11:59 PM
Staff Help Available Note:

Monday - Friday 0430 - 0100

Saturday 0430 - 0001

Sunday 0730 - 0100

The information in this document was generated 28/11/2021 05:12:29