Ticket buying & collection
Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
There are two waiting rooms, one is located by platform 1 and the other one is next to the toilets and close to platform 5.
Station Car Park
Replacement transport stop on station forecourt
Taxi rank at front of station
'First' operate a network of daily, frequent bus routes around the city and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus
'First' routes 25 & 35 link the rail station forecourt with the city centre and Norwich University.
Buy a Norwich PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details: www.plusbus.info
This station has step free access to all platforms.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the information desk in booking hall.
Details of nearest taxis are shown on station information poster
Ticket machines are located in the ticket hall and on the station concourse.
At the main station entrance
Saturday 4:30 AM to 1:30 AM
Sunday 6:00 AM to 1:30 AM
Assistance is provided by station staff during the hours of train service operation. Booking is recommended.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 19/08/2022 02:44:25