Monday to Friday:
6:00 AM to 8:00 PM
7:00 AM to 9:00 PM
9:20 AM to 4:00 PM
Ticket buying & collection
Oyster Pre Pay:
Ticket Office Note:
A Ticket Vending Machine is located outside the Booking Hall.
Lost Property Contact Available:
Please contact our Contact Centre
team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00
Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except
Christmas Day and Boxing Day.
**Northfield Station is accredited by the Secure
Customer Help Points:
Customer Help Points Note:
On both platforms
Passenger Information Systems:
Telephones (Cards & Coins):
The toilets are located in the Booking Hall. The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. Passengers in possession of a RADAR key can access the toilets at all times. The National key toilets are only available during Ticket Office opening hours for passengers who do not possess a RADAR key: Monday - Thursday 06:00-19:00, Friday 06:00-20:00, Saturday 07:00-21:00 and Sunday 09:30-16:00. The toilet facilities are not available when the Ticket Office is closed.
Station Car Park
Network West Midlands
Car Parking Contact Available:
Cycle Storage Availability:
Station Car Park
Cycle Storage CCTV:
Location for rail replacement services:
In the event of engineering the bus/coach will collect from: Public service bus stops in the station car park.
Taxi Rank Note:
Northfield 0121 477 6060 Mill 0121 475 8888 Rubery 0121 608 1919
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessible Booking Office Counter:
Accessible Booking Office Counter Note:
staff will come out
Accessible Public Telephones:
Accessible Public Telephones Note:
Public telephones are not accessible
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
Lifts are available at this station.
Accessible Taxis Note:
Accessible taxis are not available
Accessible Ticket Machines:
Impaired Mobility Set Down:
Staff Help Available:
Staff Help Available Opening Times:
Monday to Friday 6:00 AM to 8:00 PM
Saturday 7:00 AM to 9:00 PM
Sunday 9:20 AM to 4:00 PM
Staff Help Available Note:
This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance.
All of our trains have ramps on board that our conductors are trained to use.
We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).
Please contact West Midlands Railway Passenger Assist team on 0800 0248998
The information in this document was generated 27/02/2021 19:42:43