London Marylebone

Address

London Marylebone station
Great Central House
Melcombe Place
NW1 6JJ

Ticket office

Monday to Friday: 6:30 AM to 10:10 PM
Saturday: 6:30 AM to 10:10 PM
Sunday: 7:30 AM to 9:40 PM

General information

Station Operator: CH
Station Code: MYB
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: Yes
Oyster Validator: Yes
Smartcard Issued: Yes
Smartcard Validaton: Yes
Travelcard: Zone 1
Oyster Topup: Yes
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Chiltern Railways
Ticket Office Note:

In the concourse, near the departure boards.

Passenger services

Lost Property Contact Available: No
Phone number: 03456 005 165
Website: Go to website
Ticket Gate: Yes
Customer Services:

We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.

Customer Help Points: Yes

Station facilities

ATM Machine: Yes
ATM Machine Note: Located on concourse
Baby Change: Yes
Seated Area: No
Passenger Information Systems: DepartureScreens, Announcements, ArrivalScreens
Shops: Yes
Shops Note: Kiosk News agent Flower stall Hairdresser Dry cleaner Shoe repairer Passport Photo Booth
Station Buffet: Yes
Station Buffet Note: Coffee shop Coffee kiosk Public House/Bar Food outlet Food outlet
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: On main concourse area
Customers are also advised that the majority of trains have toilet facilities onboard.
Waiting Room: Yes
Waiting Room Note:

Seating areas are located around the station concourse and on the platforms. There is however no dedicated and identifiable waiting room available at Marylebone station.

Car parking

Car parking: No

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 462
Type: Stands
Location: Platforms 1, 2 and 3.
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

At station entrance.

Taxi Rank: Yes
Taxi Rank Note:

At station entrance.

Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Toilets: Yes
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

Step Free Access Category A. Step Free access to all platforms.

Accessible Taxis: No
Accessible Taxis Note:

If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.

Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

All ticket machines at this station are accessible with adjustable height displays.

Impaired Mobility Set Down: Yes
Impaired Mobility Set Down Note:

At station entrance.

Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 6:00 AM to 11:59 PM
Saturday 6:00 AM to 11:59 PM
Sunday 7:30 AM to 11:30 PM
Staff Help Available Note: Staff assistance (including buggies) available on request. Assistance meeting point in the Customer Information Hut on the main concourse.
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 30/06/2022 13:41:00