Leicester station
London Road

Ticket office

Monday to Friday: 5:20 AM to 10:30 PM
Saturday: 5:20 AM to 10:30 PM
Sunday: 7:15 AM to 10:30 PM

Station details


Please note that some station facilities listed on this page may be unavailable or subject to adjustment due to the coronavirus pandemic. The latest information is available here: https://www.eastmidlandsrailway.co.uk/covid-19​​​​​​​​​​​​​​

General information

Station Operator: EM
Station Code: LEI
Staffing Level: fullTime

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: Yes
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Ticket Office Note:

Booking hall

Passenger services

Lost Property Contact Available: No
Phone number: 03457 125678
Website: Go to website
Ticket Gate: Yes
Customer Help Points: No

Station facilities

ATM Machine: Yes
Baby Change: Yes
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements, ArrivalScreens
Shops: Yes
Station Buffet: Yes
Station Buffet Note:

Cafe and vending machine.

Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note:

The toilets are located on the Main Concourse, Platform 1/2 and Platform 3/4. The National key toilets are located on Platform 1/2 and Platform 3/4; these toilets are operated by a radar key. The radar key is available from the Duty Manager located on the end of Platform 3/4. Toilet opening times:

Weekdays (Mon - Fri) 05:20 : 22:30
Saturday 05:20 : 22:30
Sunday 07:15 : 22:30

Waiting Room: No
Waiting Room Note:

There are heated waiting rooms, along with sheltered platform waiting areas with accessible seating.

Car parking

Car parking: Yes

Station car park

Operator: East Midlands Railway
Spaces: 488
Annual Charge: £1450.00
Daily Charge: £14.50
Monthly Charge: £145.00
Off Peak Charge: £6.00
Three Monthly Charge: £392.00
Weekly Charge: £44.00
Car Parking Contact Available: No
Phone number: 08457 125 678
Website: Go to website

£2.00 Evening car park fare is available from 1800 until 0230.

This car park has Secure Station Accreditation.


Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 222
Type: Compound
Location: Cycle hub situated on the lower floor (old Red Star parcels area) which can be accessed via the lift located to the left of the Customer Information desk. Stands also available in main car park and station front near short stay car park.
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Coaches leave from the Station front

Taxi Rank: Yes
Taxi Rank Note:

station front

Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here


Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Toilets: Yes
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

This is a Category A access station. There is step free access to the main entrance and lifts to all platforms.  Customers with wheelchairs who require assistance on graduated slopes should press the ticket gate 'assistance' button located at the bottom of the stairs near the self service ticket machines.  To ensure availability of staff to assist, it is imperative that customers book assistance in advance.

This station has tactile paving at the edge of all platforms and at the bottom of all staircases. 

Accessible Taxis: No
Accessible Ticket Machines: Yes
Impaired Mobility Set Down: Yes
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Monday to Sunday 24 hours
Staff Help Available Note:

Staff help available 05.20 - 01.00 

Passenger Assistance meeting point is at the customer information desk in the front concourse or the ticket gates.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 10/08/2022 08:21:51