Lost Property Contact Available:
Customer Help Points:
Location for rail replacement services:
Pick Up / Drop Off at bus stops on Chatsworth Road. (Towards Liverpool on station side, opposite for Manchester).
Taxi Rank Note:
Bus Service Note:
On Derbyshire Lane West and Chatsworth Road for buses to Manchester or Trafford Park. Busline 0871 200 2233
Accessible Booking Office Counter:
Accessible Public Telephones:
Accessible Public Telephones Note:
The highest operating part of the telephone is 1140 mm above floor level.
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
Category B station, Services towards Manchester : From Chatsworth Road along a path (27 paces) and up a ramp (57 paces, 1:20 slope) to platform. Services towards Warrington : From Derbyshire Lane West along a path (52 paces), up a ramp (57 paces, 1:15 slope) onto the Warrington platform. The path links Chatsworth Road and Derbyshire Lane West down 7 steps, through an underpass (12 paces) and up 7 steps by which means the platforms are linked.
Accessible Ticket Machines:
Impaired Mobility Set Down:
Impaired Mobility Set Down Note:
No designated area is provided. Street set down only available.
Staff Help Available:
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.