Heath High Level

Address

Heath High Level station
Heath Halt Road
Heath
CF23 5QT

General information

Station Operator: AW
Station Code: HHL
Staffing Level: unstaffed
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes

Passenger services

Lost Property Contact Available: Yes
Phone number: 03333 211 202
Website: Go to website
Ticket Gate: No
Customer Services: Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
Customer Help Points: Yes

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: No
Passenger Information Systems: DepartureScreens, ArrivalScreens
Shops: No
Station Buffet: No
Telephones (Cards & Coins): No
Toilets: No
Waiting Room: No

Car parking

Car parking: No

Cycling

Cycle Storage Availability: No
Sheltered: no
Spaces: 0
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services: Wait outside station on Heath Halt Road
Taxi Rank: No
Bus Service: No

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: No
Step Free Access Note:

Category B3.

The station is not suitable for wheelchair or powered mobility scooter users.

Platform 1 (to Rhymney) has a long, steep access ramp.

Platform 2 (to Cardiff) is only accessible via 41 steps. 

Customers travelling from the Rhymney Valley are advised to alight at Cardiff Queen Street and return to Heath Low Level.

For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.

 

Accessible Taxis: No
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note: This machine does not accept cash.  Payment is by major debit and credit cards only.
Impaired Mobility Set Down: No
Staff Help Available: Yes
Staff Help Available Note: No platform staff available. Assistance is provided by the Conductor on the train.

The information in this document was generated 06/05/2021 09:00:38