Hanwell

Address

Hanwell station
Campbell Road
Hanwell
W7 3EB

Ticket office

Monday to Friday: 5:40 AM to 12:20 PM
Saturday: 6:30 AM to 1:00 PM
Sunday: Unavailable

General information

Station Operator: XR
Station Code: HAN
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: Yes
Smartcard Issued: No
Smartcard Validaton: No
Travelcard: Zone 4
Oyster Topup: Yes
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Penalty Fares: Applicable Operators: TfL Rail
Ticket Office Note:

Station Entrance Campbell Road

Passenger services

Lost Property Contact Available: Yes
Website: Go to website
Ticket Gate: No
Customer Services: Please call our Customer Services Centre on 0343 222 1234  (Service and network charges may apply. See tfl.gov.uk/terms for details)
Customer Help Points: Yes
Customer Help Points Note:

Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: No
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: No
Telephones (Cards & Coins): No
Toilets: Yes
Toilets Note:

Located on platform 3 inside the waiting room.

Male and Female toilets located on Campbell road entrance. (please ask staff for key accesses)

Waiting Room: No
Waiting Room Note:
  • Accessible waiting rooms with automatic door opening are located on platforms 2&3.
  • The waiting rooms are open from first to last train.

Car parking

Car parking: No

Cycling

Cycle Storage Availability: Yes
Sheltered: no
Type: Stands
Location:

Cycle storage is located at both entrances to the station.

Cycle Storage CCTV: Yes

Other transport

Taxi Rank: No
Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:
  • Accessibility Category A. This station has step-free access to all platforms
  • Staff ramp assistance is always available.
  • Accessible seating is available on platforms 3&4.
Accessible Taxis: No
Accessible Ticket Machines: Yes
Impaired Mobility Set Down: No
Staff Help Available: Yes
Staff Help Available Note: Staff are available to assist from first to last train
Assisted Travel: We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.

The information in this document was generated 27/11/2021 06:00:01