Egham

Address

Egham station
Station Road
Egham
TW20 9LB

Ticket office

Monday to Friday: 6:15 AM to 7:55 PM
Saturday: 6:15 AM to 7:55 PM
Sunday: 8:10 AM to 7:40 PM

General information

Station Operator: SW
Station Code: EGH
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: Yes
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: South Western Railway
Ticket Office Note:

Located near the station entrance, the footbridge and ticket office

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: Yes
Customer Services: Please contact our Customer Service Centre on 0345 6000 650
Customer Help Points: Yes
Customer Help Points Note:

Customer Help points are located on every platform

Station facilities

ATM Machine: Yes
Baby Change: No
Seated Area: Yes
Shops: No
Station Buffet: Yes
Telephones (Cards & Coins): No
Toilets: Yes
Toilets Note:

Toilets are located in the booking hall.

Waiting Room: No

Car parking

Car parking: Yes

Station Car Park

Spaces: 54
Annual Charge: £1059.00
Daily Charge: £7.50
Monthly Charge: £110.90
Off Peak Charge: £3.50
Three Monthly Charge: £332.70
Weekly Charge: £34.90
Car Parking Contact Available: No
Website: Go to website
Note:

Weekend tickets available after 1200 Fridays £7.90

Off Peak from 1600 Monday to Friday

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 76
Type: Stands
Location:

Car park

Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

From Staines: Bus Stop in Church Road opposite Waitrose.

From Virginia Water: Bus Stop in Church Road outside the Travelodge.

Taxi Rank: Yes
Taxi Rank Note:

Taxi rank outside ticket hall entrance.

Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Toilets: Yes
Accessible Toilets Note:

Toilet facilities are in the booking hall and are only available when the station is staffed.

Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

Step-free category B Station - Level access to Platform 1 (for trains towards London). Step-free access to Platform 2 (for trains towards Reading) via separate entrance and short ramp at approx gradient of 1:20. Step-free access between platforms via street and level crossing with full barriers approximately 50m.

Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge.

Accessible Taxis: No
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Impaired Mobility Set Down: No
Staff Help Available: No
Assisted Travel:

If you want to plan your travel you can book assistance up to 2 hours before your journey, please call our contact centre team 0800 528 2100 . Our assisted travel helpline is open 24 hours a day, except on Christmas Day and Boxing Day. You just need to tell us where you are, where you're travelling to, and how we can help. We will confirm the arrangements with you. We will send a text message to the guard of the service that you intend to travel on, providing them with advance notice.

When the train arrives, the guard will help you to board with the assistance you require. This service is for any customer who may need assistance - whether it's a mobility or visual impairment, luggage or a hidden disability.

Assisted Boarding Points

A dedicated meeting point so you can just Turn Up and Go When you arrive at the station find the Assisted Boarding Point on the platform using:

* Information posters

* Website information

* Assisted Boarding Points Icon

* Announcements and customer information boards around the station.

Scan the WhatsApp QR code or use our WhatsApp number 0800 528 6599 to send a message . You just need to tell us where you are, where you're travelling to, and how we can help. We'll send a text message to the guard of the service that you intend to travel on, providing them with advance notice. We will send you a text confirmation.

When the train arrives, the guard will help you to board with the assistance you require. This service is for any customer who may need assistance - whether it's a mobility or visual impairment, luggage or a hidden disability.

The information in this document was generated 17/08/2022 17:09:43