Ticket buying & collection
Oyster Pre Pay:
Applicable Operators: Northern
Lost Property Contact Available:
Customer Help Points:
Passenger Information Systems:
Telephones (Cards & Coins):
Waiting Room Note:
Station Car Park
Car Parking Contact Available:
0800 200 6060
Cycle Storage Availability:
Cycle Storage CCTV:
Location for rail replacement services:
Pick Up / Drop Off outside the Norley Road Shopping Parade on Norley Road.
Bus Service Note:
Busline 0871 200 2233
Accessible Booking Office Counter:
Accessible Public Telephones:
Accessible Public Telephones Note:
The highest operating part of the telephone is 1140 mm above floor level.
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
Category B station, - Level access to Manchester platform only. Steep path and steps to Chester platform.
- Category B Station
- This station only has tactile paving on platform 2
- This station only has tactile paving on platform 3
Accessible Ticket Machines:
Impaired Mobility Set Down:
Impaired Mobility Set Down Note:
No designated area is provided. Street set down only available.
Staff Help Available:
Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.
We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 26/06/2022 11:43:46