Crewe

Address

Crewe station
Nantwich Road
Crewe
CW2 6HR

Ticket office

Monday to Friday: 5:30 AM to 7:00 PM
Saturday: 5:30 AM to 7:00 PM
Sunday: 8:10 AM to 7:00 PM

Station details

Alerts

Essential travel only - lockdown restrictions currently apply in England - https://www.gov.uk/guidance/national-lockdown-stay-at-home#travel

General information

Station Operator: VT
Station Code: CRE
Staffing Level: fullTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: West Midlands Trains
Ticket Office Note:

Ticket machines can be found in the Booking hall.

Passenger services

Lost Property Contact Available: Yes
Website: Go to website
Ticket Gate: Yes
Customer Services:

Customers are encouraged to approach a member of station staff with any customer information enquiry. 

Customer Help Points: Yes

Station facilities

ATM Machine: Yes
Baby Change: Yes
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements, ArrivalScreens
Shops: Yes
Station Buffet: Yes
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: The National key toilets are located on Platforms 5 and 6; these toilets are operated by a radar key.
Waiting Room: No
Waiting Room Note: Closed until further notice.

Car parking

Car parking: Yes
Name: Pedley Street (Car Park 1)
Operator: Avanti West Coast
Spaces: 525
Annual Charge: £1200.00
Daily Charge: £12.00
Monthly Charge: £132.00
Three Monthly Charge: £374.00
Car Parking Contact Available: No
Website: Go to website
Note:

For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website.

Different rates apply to non rail users, please speak to a member of staff.

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 186
Type: Stands
Location: all platforms
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Rail replacement coach services can be found at the side of the station on the left as you exit.

Northern Rail buses pick up / drop off at the temporary bus station, just beyond Platform 12. The bus station in question is accessible via a bridge at platform level.

Taxi Rank: No
Bus Service: No

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Toilets: No
Accessible Toilets Note:

An accessible changing place toilet can be found on Platform 6 - please speak to a member of staff for access 

Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

This station has step-free access to all platforms / the platform

Accessible Taxis: No
Accessible Ticket Machines: No
Impaired Mobility Set Down: Yes
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Sunday 24 hours

The information in this document was generated 28/02/2021 01:07:55