Chalkwell

Address

Chalkwell station
The Ridgeway
Chalkwell
SS0 8PX

Ticket office

Monday to Friday: 5:15 AM to 7:45 PM
Saturday: 6:40 AM to 4:15 PM
Sunday: 7:45 AM to 3:30 PM

General information

Station Operator: CC
Station Code: CHW
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: c2c

Passenger services

Lost Property Contact Available: No
Phone number: 03457 44 44 22
Website: Go to website
Ticket Gate: Yes
Customer Services:

Monday - Friday, 08:00 - 20:00

Saturday - Sunday, 09:00 - 16:00

Public Holidays, 09:00 - 16:00

Closed Christmas Day and Boxing Day

0345 744 4422 (option 3, followed by option 3)

contact@c2crail.co.uk

Customer Help Points: Yes

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: No
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note:

The toilets are located on Platform 1.

Access to the National key toilets must be requested at the Ticket Office window.

Waiting Room: No
Waiting Room Note:

Platform 1 

Car parking

Car parking: No

Cycling

Cycle Storage Availability: Yes
Sheltered: no
Spaces: 50
Type: Stands
Location:

Outside station entrance

Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Rail Replacement buses will call at the station entrance at stop A and B.

Taxi Rank: Yes
Taxi Rank Note:

Outside front of station 

Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: No
Accessible Booking Office Counter Note:

Customer Service Staff

Accessible Public Telephones: No
Accessible Toilets: No
Accessible Toilets Note: Access must be requested at the ticket office window.
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: No
Step Free Access Note:

Step free access is not available to either platform at this station

Accessible Taxis: No
Accessible Ticket Machines: Yes
Impaired Mobility Set Down: Yes
Impaired Mobility Set Down Note:

Outside front of station 

Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 6:00 AM to 7:00 PM

The information in this document was generated 21/09/2021 20:36:24