Cheshunt

Address

Cheshunt station
Windmill Lane
Cheshunt
EN8 9AQ

Ticket office

Monday to Friday: 6:30 AM to 7:00 PM
Saturday: 7:00 AM to 7:00 PM
Sunday: 8:45 AM to 3:40 PM

General information

Station Operator: LE
Station Code: CHN
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: Yes
Smartcard Issued: No
Smartcard Validaton: Yes
Travelcard: Zone 8
Oyster Topup: Yes
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: Yes
Customer Services:

Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Customer Help Points: Yes
Customer Help Points Note:

Help points available on each platform.

Station facilities

ATM Machine: Yes
ATM Machine Note: Located on concourse
Baby Change: No
Seated Area: Yes
Shops: Yes
Shops Note: Passport Photo Booth
Station Buffet: Yes
Station Buffet Note: Coffee kiosk
Telephones (Cards & Coins): No
Toilets: Yes
Toilets Note: The accessible toilets are located on the concourse and available during staffing hours, key available from ticket office
Waiting Room: Yes
Waiting Room Note:

Platform 1 

Car parking

Car parking: Yes
Name: Station Car Park
Operator: National Car Parks Ltd
Spaces: 184
Annual Charge: £1638.00
Daily Charge: £10.00
Monthly Charge: £164.00
Three Monthly Charge: £468.00
Weekly Charge: £40.00
Car Parking Contact Available: No
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 78
Type: Stands
Location: Platform
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Substitute bus services stop outside station entrance

Taxi Rank: Yes
Taxi Rank Note:

out of station turn left

Bus Service: Yes
Bus Service Note:

Buses operate from outside the station. Cheshunt is a PlusBus location click here to see the PlusBus map

 

Accessibility

Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Toilets: Yes
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

This station has step free access to both platforms from either side of Windmill Lane Level Crossing, approximately 75 metres walking route from one to the other. A stepped footbridge exists between platforms.

This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the platform.

Accessible Taxis: No
Accessible Taxis Note:

Details of nearest taxis are shown on station information poster

Accessible Ticket Machines: Yes
Impaired Mobility Set Down: No
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 6:15 AM to 7:45 PM
Saturday 6:15 AM to 7:45 PM
Sunday 8:15 AM to 3:40 PM
Staff Help Available Note: Driver only operated services. Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Broxbourne (4 miles north) for trains to London or Cambridge. An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.
Assisted Travel:

As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.

The information in this document was generated 02/12/2021 09:13:32