Ticket buying & collection
On the platform by the entrance to ticket office
Customer Help points are located on every platform
No waiting room but seating available on the platform.
Station Car Park
Weekend tickets are available from 1600 Friday £5.30
Off Peak from 1600 Monday to Friday
Platform 2 and car park
Towards Barnes: Burlington Lane Bus Stop A
Towards Kew Bridge: Burlington Lane Bus Stop B
Information to plan your onward journey is available in a printable format here
Step-free category B2 Station. Level access to Platform 1 (for trains towards London Waterloo). Short ramp at approx 1:7 gradient to Platform 2 (for trains towards Hounslow) via separate entrance. No reasonable step-free access between platforms.
Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge.
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives.
The information in this document was generated 30/06/2022 13:26:30