Chafford Hundred station
Monday to Friday:
6:00 AM to 6:30 PM
8:15 AM to 6:30 PM
8:45 AM to 3:20 PM
The lifts between station concourse and lower level are out of order at Chafford Hundred station.
Ticket buying & collection
Oyster Pre Pay:
Oyster top-up is only available from the self-service ticket machines
Applicable Operators: c2c
Lost Property Contact Available:
03457 44 44 22
Monday - Friday, 08:00 - 20:00
Saturday and Sunday: 09:00 - 16:00
Public Holidays: 09:00 - 16:00
Closed Christmas Day and Boxing Day
0345 744 4422 (option 3, followed by option 3)
Customer Help Points:
ATM Machine Note:
Tesco Express outside the station
Passenger Information Systems:
Lakeside Shopping Centre.
Telephones (Cards & Coins):
The toilets are located in the Booking Hall.
The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key.
Station Car Park
National Car Parks Ltd
Off Peak Charge:
Per Hour Charge:
Three Monthly Charge:
Car Parking Contact Available:
0845 050 70 80
Please note that the Off Peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday. Saturday and Sunday rates apply to Bank Holidays
Cycle Storage Availability:
Outside station entrance (stands), by car park entrance (secure)
Cycle Storage CCTV:
Location for rail replacement services:
Bus stops outside station entrance.
Ticket acceptance may be arranged on TfL Bus 370 to South Ockendon and Upminster, this service operates from Lakeside Shopping Centre Bus Station.
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessible Booking Office Counter:
Accessible Booking Office Counter Note:
Customer Service Staff
Accessible Public Telephones:
Accessible Toilets Note:
Booking hall. This can be accessed using a radar key.
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
Step free access is available from street level to the platform. Lifts/subways also connect the station to Intu Lakeside shopping centre
Accessible Taxis Note:
Operated by local companies. Pre-booking advised
Accessible Ticket Machines:
Impaired Mobility Set Down:
Impaired Mobility Set Down Note:
Outside station entrance
Staff Help Available:
Staff Help Available Opening Times:
Monday to Friday 5:45 AM to 10:00 PM
Saturday 6:45 AM to 9:30 PM
Sunday 7:15 AM to 4:30 PM
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 06/07/2022 06:29:22