Cardiff Central

Address

Cardiff Central Station
Central Square
Cardiff
CF10 1EP

Ticket office

Monday to Friday: 5:40 AM to 9:30 PM
Saturday: 5:40 AM to 9:30 PM
Sunday: 7:30 AM to 9:30 PM

General information

Station Operator: AW
Station Code: CDF
Staffing Level: fullTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Ticket Office Note:

At the Penarth Road entrance and on the concourse.

Passenger services

Lost Property Contact Available: Yes
Phone number: 03333 211 202
Website: Go to website
Ticket Gate: Yes
Customer Services: Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
Customer Help Points: Yes

Station facilities

ATM Machine: Yes
ATM Machine Note: Located outside main entrance
Baby Change: Yes
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements, ArrivalScreens
Shops: Yes
Shops Note: News agent Convenience store
Station Buffet: Yes
Station Buffet Note: Cold drinks vending machine Hot drinks vending machine Food vending machine Food outlet (Seating available) Food outlet (Seating unavailable)
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: The toilets are located on Platforms 1 to 8. The National Key/Accessible toilets are located in the East Subway near the lifts and on Platform 8; these toilets are operated by a RADAR key and are only available during staffing hours.
Waiting Room: No
Waiting Room Note: On platforms 1/2, 3/4, 6/7 and 8

Car parking

Car parking: Yes
Name: Penarth Road
Operator: National Car Parks Ltd
Spaces: 248
Car Parking Contact Available: No
Phone number: 03450 507 080
Website: Go to website
Note:

Visit www.ncp.co.uk for parking prices. 

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 90
Type: Stands
Location: East end of platforms 1 and 2, 3 and 4, 6 and 7 - also at the front and rear of the station.
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

At the rear car park (Penarth Road entrance)

Taxi Rank: Yes
Taxi Rank Note:

Taxi rank is on the right as you exit the main station entrance

Bus Service: Yes
Bus Service Note:

There is currently no central bus station.  Bus services depart and arrive at stops around the city centre.  Click on the link to see a list of routes and timetables

Buy a Cardiff PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info

Accessibility

Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Public Telephones Note: There are four payphones in the concourse and one each on platforms 1/2, 3/4 and 6/7.
Accessible Toilets: Yes
Accessible Toilets Note:

The National Key/Accessible toilets are located in the East Subway near the lifts and on Platform 8; these toilets are operated by a RADAR key and are only available during staffing hours.

Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

Category A.

Step free access is available to Platforms 0 to 8. 

For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.

Accessible Taxis: No
Accessible Ticket Machines: Yes
Impaired Mobility Set Down: Yes
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 4:00 AM to 1:00 AM
Saturday 4:00 AM to 12:30 AM
Sunday 7:00 AM to 12:30 AM
Staff Help Available Note:

0400 - 0100 Mon-Fri     0400 - 0030 Sat     0700 - 0030 Sun

Assisted Travel:

The meeting point for customers who require assistance is at the Customer Service desk located in the main booking hall at the front of the station. 

The information in this document was generated 24/09/2021 02:58:39