Cambridge

Address

Cambridge station
Station Road
Cambridge
CB1 2JW

Ticket office

Monday to Friday: 5:10 AM to 11:00 PM
Saturday: 5:10 AM to 11:00 PM
Sunday: 7:00 AM to 10:55 PM

Station details

Alerts

The lifts will be out of order between the footbridge and platforms 7 & 8 from now until further notice at Cambridge station.

This affects Great Northern & Thameslink services towards London and Greater Anglia Services towards London Liverpool Street and also Cross Country Services to Stansted Airport. Please speak to station staff for further assistance.

General information

Station Operator: LE
Station Code: CBG
Staffing Level: fullTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: Yes
Smartcard Validaton: Yes
Oyster Comments: <p>Oyster cards are not valid at this station</p>
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes

Passenger services

Lost Property Contact Available: No
Phone number: 0345 600 7245
Website: Go to website
Ticket Gate: Yes
Customer Services:

Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Customer Help Points: Yes
Customer Help Points Note:

Help point located on platforms 7/8. Help points are also located in the Cycle Park on the ground floor, level 1 and level 2

Station facilities

ATM Machine: Yes
ATM Machine Note: On platform 1.
Baby Change: Yes
Seated Area: Yes
Shops: Yes
Station Buffet: Yes
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note:

The toilets are located on Platform 4. The accessible toilets are on platform 4

Waiting Room: No
Waiting Room Note:

Platforms 1, 4 and 7

Car parking

Car parking: Yes

Station Car Park

Operator: National Car Parks Ltd
Spaces: 374
Annual Charge: £2275.00
Daily Charge: £12.50
Monthly Charge: £228.00
Three Monthly Charge: £650.00
Weekly Charge: £48.00
Car Parking Contact Available: No
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 2850
Type: Stands
Location: Cycle point is by the Car Park
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Rail replacement buses depart from the front of the station

Taxi Rank: Yes
Taxi Rank Note:

in front of station

Bus Service: Yes
Bus Service Note:

'Stagecoach' operate a daily network of frequent bus routes around the city and also to nearby towns and villages. Frequent 'Citi' routes 1, 3 & 7 serve Cambridge rail station to/from the city centre. For route maps and timetables: www.stagecoachbus.com/about/east

Buy a Cambridge PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details: www.plusbus.info

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Toilets: Yes
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

This station has step free access to all platforms. Platforms 7and 8 accessible via lifts.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is on Platform 1.

Accessible Taxis: No
Accessible Taxis Note:

Details of nearest taxis are shown on station information poster

Accessible Ticket Machines: Yes
Impaired Mobility Set Down: No
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Sunday 24 hours
Staff Help Available Note: Assistance is provided by station staff during the hours of train service operation. Booking is recommended
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 06/07/2022 10:50:17