Berwick-upon-Tweed

Address

Berwick-upon-Tweed station
Railway Street
Berwick-upon-Tweed
TD15 1NF

Ticket office

Monday to Friday: 5:45 AM to 6:30 PM
Saturday: 6:45 AM to 3:15 PM
Sunday: 9:45 AM to 4:20 PM

General information

Station Operator: GR
Station Code: BWK
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: Yes
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: TransPennine Express
Ticket Office Note:

Outside the travel centre entrance.

Passenger services

Lost Property Contact Available: No
Phone number: 01302 362175
Website: Go to website
Ticket Gate: No
Customer Services:

We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.

Customer Help Points: No

Station facilities

ATM Machine: Yes
Baby Change: Yes
Seated Area: Yes
Shops: No
Station Buffet: Yes
Telephones (Cards & Coins): No
Toilets: Yes
Toilets Note: The toilets are located in the Main Entrance Hall and on both platforms. The National key toilets are located in the Waiting Room at the station entrance and inside the First Class Lounge. The toilets in the Waiting Room are operated by a RADAR key; a RADAR key is available from the Ticket Office upon request.
Waiting Room: No
Waiting Room Note:

This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms

Car parking

Car parking: Yes
Name: Council Car Park
Operator: Northumberland County Council
Spaces: 124
Daily Charge: £3.50
Car Parking Contact Available: No
Website: Go to website
Note:

For a map of how to get to the car park, please click here.

Cycling

Cycle Storage Availability: Yes
Sheltered: no
Spaces: 8
Type: Stands
Location:

Within car park

Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Rail Replacement Coaches leave from the front of the station.

Taxi Rank: Yes
Taxi Rank Note:

Berwick is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators are A1 Cabs 01289 308524, Fifes 01289 307188 or Berwick 01289 307771

Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable formatĀ here

Accessibility

Accessible Booking Office Counter: Yes
Accessible Booking Office Counter Note:

Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window.

Accessible Public Telephones: No
Accessible Toilets: Yes
Accessible Toilets Note: The National key toilets are located in the Waiting Room at the station entrance and inside the First Class Lounge. The toilets in the Waiting Room are operated by a radar key; a radar key is available from the Ticket Office upon request.
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

This station has step free access to all platforms.

This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955

Lift available from station forecourt to platforms 1 & 2.

RNIB Map for all located just to the left of the station entry doors.

Accessible Taxis: No
Accessible Ticket Machines: Yes
Impaired Mobility Set Down: Yes
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 6:00 AM to 10:45 PM
Saturday 6:00 AM to 10:45 PM
Sunday 9:00 AM to 10:45 PM

The information in this document was generated 08/05/2021 04:24:25